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All 12 Liverpool hotels »

Fairfield Inn Syracuse Clay

2.5 of 5
3979 Route 31, Liverpool, NY 13090
Hotel amenities
Fairfield Inn Syracuse Clay
Ranked #10 of 12 hotels in Liverpool
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    9
    12
    9
    7
    1
Date Rating
Toronto
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 March 2012

Stayed at this hotel for one night only on March 2, 2012 and enjoyed our stay there very much. We had a King with sofa bed and the room was clean, fully equipped and everything worked as advertised. The pool area was clean, water was warm and the hot tub was a nice surprise after our long drive down from... More

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Cleveland, Ohio
Senior Contributor
48 reviews 48 reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 6 March 2012
2
people found this review helpful

The room was not clean to the standards I expect at a Fairfield Inn. I found small items on the floor, the carpet was not super clean and (oh yeah) we found a couple bugs in our bed, They were not bedbugs, but the entire episode freaked me out. It took them more than two days to confirm this, so... More

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Ottawa, Canada
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 23 February 2012
1
person found this review helpful

We recently stayed 2 nights at this location. At check in we seemed to be an inconvenience to the person on duty. It was a holiday weekend, and we arrived around 9 PM. We did have a reservation; there was no excuse for the rudeness of the person working at the desk. We have a standing request on our Marriott... More

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Nicole Dodge, Manager at Fairfield Inn Syracuse Clay, responded to this review
26 February 2012

Thank you for your comments regarding your stay here at the Fairfield Inn Clay. I asure you that we do our very best to accommodate all guest requests upon arrival. It was a busy weekend and a little bit louder than usual. We do monitor the noise levels and will notify persons if we hear that our guests are feeling... More

Central Square, New York, United States
1 review
4 of 5 stars Reviewed 20 February 2012

The people were all very friendly and the place was very clean. The pool chlorine levels were really high we couldnt stay in to long. But overall a great stay for a great price..We will go back again. More

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Nicole Dodge, Manager at Fairfield Inn Syracuse Clay, responded to this review
22 February 2012

Hello Sue B, Thank you for taking the time to comment about the Fairfield Inn Clay. We are glad to hear that you & your family had a great stay. We appreciate the kind words you had to say about the staff and hotel. I apologize that you were not able to be in the pool too long. We do... More

PA
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 February 2012

When we arrived, the staff was super friendly! The room was as expected- clean and nice. Breakfast was a really nice spread, lots of options and well stocked. Again, the staff was around and helpful. Even housekeeping asked us how our stay was and wished us a safe trip home. I would definitely recommend staying here! More

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Nicole Dodge, Manager at Fairfield Inn Syracuse Clay, responded to this review
22 February 2012

Thank you for your kind words during your recent stay. It is comments like this that we love to see to inform our staff of the great job they are performing. We are glad to hear that your room was clean & nice and that the entire hotel staff was attentative to you while you were a guest here with... More

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 January 2012

We visited the Fairfield Inn, Syracuse Clay from December 29, 2011 and left January 2, 2012. The hotel was clean and the staff pleasant and helpful. It is a pretty basic hotel but has an indoor pool area and a complimentary breakfast, that was very adequate. There was shopping centers all around us and a Wegmans grocery just steps away... More

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Nicole Dodge, Manager at Fairfield Inn Syracuse Clay, responded to this review
1 February 2012

Thank you for your compliments regarding your stay with us here at the Fairfield Inn Clay. We pride ourselves on keeping up to standards to make sure our guests have a wonderful stay. We look forward to your next visit when you are in the area. Cordially, NIcole Dodge/AGM More

Kingston
Senior Contributor
46 reviews 46 reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 21 November 2011

Stayed here for a weekend shopping trip. The room was clean, beds extremely comfortable and the staff was very friendly and helpful. Breakfast was quite ample and the area was kept clean and well stocked. I would definitely recommend this hotel for location to restaurants, events, shopping. We drove to the Waterloo Outlets which was about 1/2 hr. away. Applebee's... More

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Nicole Dodge, Manager at Fairfield Inn Syracuse Clay, responded to this review
1 February 2012

Thank you for your kind compliments regarding the Fairfield Inn Clay. We pride ourselves to make sure our staff gives the best customer service possible and to make sure that we are committed to cleanliness. We hope that when you return to the area that you will again be our guests. Cordially, Nicole Dodge/AGM More

Ottawa, Canada
Senior Contributor
45 reviews 45 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

I recently stayed at the Fairfield Inn by Marriott in Liverpool for a weekend shopping trip. This was the first time I had stayed in the Liverpool area, so it was great to learn that there were so many shopping options in that area. The hotel itself was OK. The facility was dated. The bathroom was in need of a... More

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Annemarie Egnoto, Manager at Fairfield Inn Syracuse Clay, responded to this review
21 February 2012

Thank you for your constructive criticisms. I appreciate your frustrations , in particular that with the front desk agent entering your room unannounced. It was a most unusual and unfortunate incident for which neither he nor I cannot sufficiently apologize. As a single woman who travels frequently I can certainly identify with your concern which is why I try to... More

Syracuse
Senior Contributor
42 reviews 42 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 18 November 2011

My wife & I stayed at this hotel for a weekend. It was nice for the price. The staff was very friendly. It is close to a lot of shopping and many restaurants. And we did not know this at the time we booked. They have an indoor heated pool. For the price you just can't go wrong. More

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See 3 more reviews by treeman52 for Liverpool
Canada
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

This hotel is showing its age. Our room on the third floor smelled of stale cigarette smoke. Room was clean enough however with a newer heating/air conditioning unit. Ran out of food at breakfast on a Monday morning "due to a busy weekend." Staff was friendly and helpful. Good shopping nearby. More

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Additional Information about Fairfield Inn Syracuse Clay

  • Fairfield Inn Liverpool
  • Fairfield Liverpool
  • Liverpool Fairfield
  • Liverpool Fairfield Inn
Address: 3979 Route 31, Liverpool, NY 13090
Price range (per night):* RM408 - 500

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Fairfield Inn Syracuse Clay
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