I was a bit concerned when I realized that there were only 3 hotels in this town. I chose the lesser of the evils. The rooms were clean and the hotel was in the ideal location if one exists in this town. Nothing here at all! Staff was friendly. Hotel could use a little updating.

Air conditioning did not work, shower dribbled and water was lukewarm. The safe was locked and management could not open it. The king-sized bed was pushed up almost to the wall. We asked to switch rooms for the 2nd night. In the second room, the air conditioning and shower worked, but the water was still lukewarm, and the sink drain... More

One of the main reasons for booking this Hotel was the pool, location and wifi. The location was great. The pool was being repaired and out of service (evidently for the last 2 years) and the wifi very intermittant. I found the staff to be quite unfriendly at times and felt like an inconvenience to them. My room smelled strongly... More

i will admit that i am somewhat of a hotel snob. however, there is no excuse for a hotel to be as negligent as the management obviously is at this location. we booked what was termed a jacuzzi suite, for 2 nights, and had never been to norwich before. we were there to cheer on a friend in a triathalon... More

Nice trip and hotel Was disappointed the pool was closed did not know that when I made my reservations.