We had an unexpected visit to Pittsford due to a death in the family. Because we had driven all night I asked about an early check in and was accomodated with a room that was ready at 9 am. As usual the rooms and service were best in class. On our second day (a Sunday) we had our grand kids... More

Stayed one night on business and this hotel fit the bill for exactly what I needed. Elegant and comfortable with accommodating and professional service. The public spaces and rooms are tastefully decorated. The low profile (3 stories) of the property underscores the feeling you are not staying in a mammoth-sized convention-hosting hotel complex. It felt quiet and calming to be... More

My husband and I have been stayed here every Christmas for at least 4-5 years, we love this hotel, its like our second home in Pittsford. this is why we love about this hotel: perfect location: its in the village, right next to the canal, 2 minutes walk to many nice restaurants--Jojos, Pittsford Pub, Coal Tower etc, there is a... More

We stayed for a night here as a getaway close to home and a had a wonderful experience. The spa was amazing and the massage was actually invigorating. I highly commend the service at both the hotel, the spa, and the restaurant. Everyone was very professional yet also personable which is a nice touch for a high end establishment. The... More

Large comfy quiet room away from train tracks. Nice tub and everything was clean. My 18 year old daughter really liked the atmosphere. Helpful car valet cleaned off the snow without asking. We came and went at all different hours and felt safe all the time. You could hear the train, but it was part of the charm of the... More

I stayed there for New Years Eve when they had the black out all over the city. The hotel did an amazing job helping us get to our room and they were super nice. We had breakfast in theri restaurant the next morning which was good aswell. The room was super clean. it was a great place to start the... More

We stayed at the Del Monte Lodge while in Pittsford for a wedding in early October. Everything about the stay was wonderful. The rooms are HUGE and well appointed. The location near the historic Erie Canal provides gorgeous scenery and the perfect activity if you have time for a walk. The staff were beyond accommodating, even giving us a free... More

We spent 1 week here and cannot say enough good things about the staff here. They were all extremely kind and very responsive to any questions, requests, etc. When we had a concern with our Marriott Rewards points, the front desk told us they would call MR and get back to us in the morning. As soon as we walked... More

I have probably stayed at this hotel at least a half dozen times over a 10 year period, but this is my first review of the property. I have ALWAYS had a great experience at this hotel. It never lets me down. Unique/scenic location, friendly staff, immaculate/cozy rooms. The restaurant?? I wish there was a way to give it six... More