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Hilton Garden Inn Riverhead

3.0 of 5
2038 Old Country Rd, Riverhead, NY 11901
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Hilton Garden Inn Riverhead
Ranked #2 of 7 hotels in Riverhead
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164 reviews from our community

    Trip type
Traveller rating
    83
    55
    13
    10
    3
Date Rating
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 May 2013

Excellent Staff with a nice clean and tidy hotel. Pretty easy access to and from the hotel and right across from some of the best shopping on the island. Good for business during the day and drinks/shopping in the evening. I ate locally and the food was excellent.

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Review collected in partnership with Hilton Garden Inn

Blue Point, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 12 May 2013

We were excited to go to this location for the proximity for a wedding. Arrangements were made by the Brides parents for us to have a early check in. Normal check in time is 3:00PM, we arrived at 2:30pm, and proceeded the front desk. We were then told that no one could check in before 3:00PM, by a very rude... More

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HGIRiverhead, Front Office Manager at Hilton Garden Inn Riverhead, responded to this review
15 May 2013

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted by our front desk agent and the missteps you encountered with our room amenities and I have taken your comments to our team to ensure that in... More

Pottstown, United States
1 review
5 of 5 stars Reviewed 12 May 2013

The Staff and service at this hotel is the best you'll ever receive. Very friendly, they ensure your experience is special. They are informed, competent and they treat you like you are home or part of their family.

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Review collected in partnership with Hilton Garden Inn

Aberdeen, United States
1 review
5 of 5 stars Reviewed 8 May 2013

Really enjoyed the hotels proximity to the LI north fork wineries. The hotel is up to par with all high quality hotels. Rooms were well appointed. Bathrooms were very clean and everything functioned well (toilet, sink, hairdrier and lights). While we didn't use the TV much, the 40'ish inch television was great.

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Review collected in partnership with Hilton Garden Inn

Texas
Top Contributor
137 reviews 137 reviews
32 hotel reviews
Reviews in 54 cities Reviews in 54 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 5 May 2013

We stayed here for two nights while we were visiting Long Island wineries. It is a strange location because of access, you have to go west to go east. A minor inconvenience but odd. Ask for a room in the back so you don't hear the road noise. The Tanger outlet center is directly across the street. The front desk... More

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HGIRiverhead, Front Office Manager at Hilton Garden Inn Riverhead, responded to this review
8 May 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for the missteps you encountered in service and hospitality. Please know that we value your input as a loyal HHonors member and we will share your comments with our team as part of our ongoing service... More

Philadelphia area
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 30 April 2013

Will exceed your expectations! I had a group of 13 for a funeral in Southampton, NY. I did not like the choices there so decided to stay in Riverhead. The hotel has a beautiful lobby and so many great personal touches. Nice public private and seating areas (if that makes sense) in lobby and a two-sided fireplace. The rooms were... More

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New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed: 4/27 - 4/28 This is my second visit to the hotel since last year. We stayed at a room with 2 double queen beds this time and the experience has still been pleasant. My original review is here: http://www.tripadvisor.com/ShowUserReviews-g48502-d1124518-r140076334-Hilton_Garden_Inn_Riverhead-Riverhead_Long_Island_New_York.html The room was clean and was well stocked with all toiletries. The free guest wifi was secured and provided fast... More

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new york
Top Contributor
302 reviews 302 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 27 April 2013

Perfect for those shopping the large 2-part Tanger outlet mall or doing the winery trail toward cutchogue and jamesport --- lovely outdoor and indoor sitting areas with fire pits business center too could be less expensive however

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See 2 more reviews by nycmom22 for Riverhead
bethesda, md, United States
1 review
2 of 5 stars Reviewed 25 April 2013

bed too hard, bathroom smelled of mildew,has parties and the people coming in are not considerate. this is not a destination hotel. but for a weekend event.so you need sleep. it is hard to get. beware!!!!!

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Review collected in partnership with Hilton Garden Inn

HGIRiverhead, Front Office Manager at Hilton Garden Inn Riverhead, responded to this review
29 April 2013

Cathy, Please accept our sincere apologies for the poor experience you had during your recent stay with us. We know how important a quiet space to relax is while traveling and we will share your comments with our security team to ensure we are doing our best to provide this atmosphere. We hope you will consider staying with us again... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2013

My husband and I stayed here and did the tour because we did it last year and it was great. This year, the tour was horrible - one of the stops was a restaurant and not a winery. The guide was bad and kept pushing us to go to the little shops (i think he made commission on our purchases).... More

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Review collected in partnership with Hilton Garden Inn

HGIRiverhead, Front Office Manager at Hilton Garden Inn Riverhead, responded to this review
29 April 2013

Thank you for taking the time to share feedback on your recent stay and tour with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in this years events. We take pride in offering unique experiences in quality environments and we regret this was not your impression. We will use your comments as we evaluate our... More

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Additional Information about Hilton Garden Inn Riverhead

Also Known As:
Hilton Garden Inn Riverhead Hotel Riverhead
Hilton Garden Inn Riverhead Hotel
Riverhead Hilton
Riverhead Hilton Garden Inn
Hilton Garden Inn Riverhead NY - Long Island
Address: 2038 Old Country Rd, Riverhead, NY 11901
Phone Number:
Region: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Riverhead
Price range (per night): RM474 - 1,335
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Exterior of the building pictured on a beautiful day. We are a brand new full service hotel that has many ugrades including some rooms with Whirlpool tubs. We have an indoor heated saltwater swimming pool as well as an outdoor heated whirlpool and sauna.Hotel features: Full service, restaurant open for breakfast and dinner, lounge, indoor heated saltwater swimming pool, preccor fitness equipment. ... more   less 
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Hilton Garden Inn Riverhead
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