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Staybridge Suites Rochester University

3.0 of 5
1000 Genesee Street, Rochester, NY 14611
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Staybridge Suites Rochester University
Ranked #21 of 39 hotels in Rochester
4.0 of 5 stars 79 Reviews
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79 reviews from our community

What travellers say about this hotel
  • Free breakfast(5)
  • Standard room(3)
  • Very good(3)
  • CUSTOMER SERVICE(3)
  • Friendly and helpful(3)
Traveller rating
    31
    23
    9
    9
    7
Only show reviews for Family (36) | Couples (14) | Business (17)
Date Rating
Wichita, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 25 May 2012 NEW

This hotel was very clean. Nice big rooms with small fridge and microwave. Great staff. Great breakfast and they also had snacks and drinks in the afternoon. There is only one elevator and it is very slow, but the hotel is only four stories and I just took the stairs most of the time. They have a great patio area... More

Was this review helpful? Yes
Thatcham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2012

I have stayed here 3 times (each for more that 1 week) on business & find it has everything I need with the small kitchen, complimentary breakfast & complimentary early evening food 3 nights a week. There is a small gym & guest laundry along with a mini market & plenty of parling. Close to the Genesee River which half... More

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Kent
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

Having stayed at many hotels, my first impressions of this hotel was that it was fairly average. We (I travelled with my husband and 10 year old son) were given a suite overlooking the car park, so I asked to be moved to a room with a view of the river, which they did without a problem (for an extra... More

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PA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

The rooms were nice, the pool and breakfast were nice, there was a view of the river, and it is in walking distance to the University of Rochester. A nice hotel. More

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Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 April 2012

This place has really nice views of the river, and is located within walking distance of the university, which was great for me. I liked the small gym, and it's nice to have breakfast included. I would stay there again. More

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Cleveland
1 review
1 of 5 stars Reviewed 5 April 2012

While checking in, employee was on their cellphone, had to wait 5 minutes until they were done. Lobby and my room was dusty and my bathroom had hair on the floor. No smiles on employees faces. What happened to this property? Was there several times last year and was great....no manager presence anymore....Where did Paul & Christian go? They were... More

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IHGCare, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review
15 May 2012

Bill J, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 March 2012

Really liked the room it was really nice the river front rooms are the best ask the front desk when checking in to the river view. breakfast was good . and morning shuttle driver Dave knew a lot about rochester and gave us great places for us to dine he was vey friendly and we look for him every time... More

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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 February 2012

Clean, predictable, comfortable, free parking, no bedbugs More

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Watertown, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

The hotel was very clean, the staff helpful and polite, and the location was great for me. There are mixer events on some weekday evenings and the free food was good, although the beer on tap (also free) was a bit foamy. The breakfast buffett could have used some more choices and really need to put out a bottle of... More

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Spring Hill, Florida
1 review
5 of 5 stars Reviewed 25 January 2012

I stayed at this hotel for a week right after Christmas with my husband and two teenagers. We stayed in a one bedroom suite and found it to be very comfortable and clean. Loved that it had free laundry facilities and a free light dinner three nights of the week (I don't know if this is a regular thing or... More

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Additional Information about Staybridge Suites Rochester University

  • Staybridge Suites Rochester
Address: 1000 Genesee Street, Rochester, NY 14611
Price range (per night):* RM393 - 538

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Staybridge Suites Rochester University
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