Rented a car at the airport, must have driven right by this hotel, and then spent 30 minutes following the hotel's linked map -- which was WRONG. Eventually called the hotel and was routed all the way back to the airport area. A little sympathy would have helped. We were on a tight schedule and this little side trip took... More

We are a young family and we really liked our stay here. The free shuttle works great. But if the weather is nice and you don't have too much luggage it is only a 5 minute walk to the terminal... if that. Included breakfast is good too. Certainly recommended for a clean basic room. More

Yes, the bed was great -- so comfortable I didn't even want to get out of it -- but also the rest of the hotel was just fine despite some worryingly negative reviews. And not a bed bug bite in sight, so take those comments with a grain of salt. Very polite and helpful staff, fabulous location for flying out... More

Hotel's biggest draw is stay/park/fly and it was obvious from parking lot they make their money from running a parking service. We had to park out back due to the full lot of cars from flying (non-staying) guests. We stayed at this hotel during Christmas because it was close to family. Best feature was the comfortable mattress. Heater in room... More

With local hotels fully booked we found a room here unsurprisingly! Pretty basic stuff on the edge of the runway, shabby not just at the edges, breakfast area in a very used state, little choice. It served our overnight en route purposes but we would never go again. Not a good advertisement for the COMFORT chain - suggest someone reviews... More

Have stayed in this hotel for a one night business trip to Rochester. The location is perfect if you have an early morning departure from Rochester airport as you can literally walk there (although they have a free shuttle). However depending on the wind direction landing aircraft are thundering over the place. On the orher hand there are very few... More

Hey if you have an early flight and want free long term parking this is a great place. For around 100 bucks I got a clean room and a safe place to leave my car while we went to Jamaica. I didnt have the issues others have reported such as dirty bedding or anything like that. The room was clean,The... More

Stayed one night as we were flying out early morning. Room was okay for one night but my husband found bathroom much too small. Staff were very friendly and helpful. Free breakfast which started at 4 a.m. was good. Shuttle service is 24 hrs and was very fast for pick up and return. Left our car for 10 days which... More

I booked this hotel because the cost was $45 less than the Holiday Inn around the corner. I needed a place to sleep because I was flying out of ROC very early, alone with 3 younger children. When I checked in, my first room was a terrible mess... things strewn about the room. They quickly moved us to another room.... More