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Holiday Inn Rochester Airport

3.0 of 5
911 Brooks Avenue, Rochester, NY 14624
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Holiday Inn Rochester Airport
Ranked #16 of 39 hotels in Rochester
4.0 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    25
    30
    12
    4
    7
Date Rating
Phoenix, Arizona
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

Stayed overnight at this location next to the airport. Hotel provided a free dinner free cocktails and a free breakfast Great value! More

Was this review helpful? Yes
HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
25 May 2012

So glad you enjoyed your stay with us. Really appreciate your kind words regarding our services. Best Regards, Tim Elie General Manager More

Ontario
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 27 April 2012

Really enjoyed out stay here. The buildings and rooms were pretty good (for what seems like an older property), furnishings seemed to have been recently updated. The friendliest hotel I have stayed at in a long time. Front desk was genuinely kind and helpful. Every single staff member (housekeeping) that we came across greeted us with a smile and hello.... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
29 April 2012

We appreciate your feedback, glad you enjoyed your visit. Hope to see you again, Best Regards, Tim Elie General Manager More

Burnaby, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 April 2012

This hotel is conveniently clotted adjacent to ROC. Easy to find. Room was clean and comfortable, complimentary internet work3d well and the service was good - despite a minor miscue at the front desk vis-a-vis location of the room on the room map. Very good value for the money - booked via Hotwire. More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
5 April 2012

Thank you for sharing your nice comments we us. Glad to hear the miscue at the desk was quickly resolved. Hope you'll visit with us again, Best Regards, Tim Elie General Manager More

Vestal, New York
1 review
5 of 5 stars Reviewed 30 March 2012

Due to a medical procedure at Strong Memorial Hospital I have stayed 3 times at this hotel in the last 2 months. The hotel is a bit dated, but the clean room and extremely accomadating staff helped to make a difficult trip pleasurable. I was allowed to check in early (before my hospital procedure), shuttled to and from the hospital,... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
1 April 2012

We appreciate you taking the time to mention the wonderful services we offer, and some very special employees who take much pride in their jobs. Hope for a speedy recovery and the chance to Thank you in person if your travels bring you back to Rochester. Best Regards, Tim Elie General Manager More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 March 2012

We were there for only one night but the hotel was great. The rooms were clean and the pool was awesome. The folks at the front desk were friendly too. More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
1 April 2012

Thanks for sharing, we appreciate your comments. We take a lot of pride in our services, glad you enjoyed. Best Regards, Tim Elie General Manager More

Massapequa Park, New York
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 March 2012

On this review update from my highly successful June 2011 stay for the Wegman's LPGA, I wanted to profile an exceptional employee in which the hotel and previous guests recently recognized as a January 2012 Employee Of The Month. Carolyn Hauck, a Guest Services Supervisor and a Manager On Duty as well, has served my needs extremely well, along with... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
22 March 2012

I certainly appreciate your kind words of praise for my associate Carolyn. We think highly of her as well. Looking forward to your future visit . Best Regards Tm Elie General Manager More

UK
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 19 March 2012

Not a particularly pleasant place to be. The place is very shabby and appears to be several years late for a renovation. On the plus side, the bed was very comfortable and the staff were all quite cheerful. Watch out for noisy, inconsiderate hockey-types, though. More

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See 3 more reviews by Chalfont for Rochester
HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
22 March 2012

Appreciate your feedback, sorry we did not meet your expectations. Thanks for the compliment regarding my associates. Best Regards Tim Elie General Manager More

Smithfield, Maine
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 11 March 2012

I stay at a lot of Holiday Inns and have Platinum Status which often gets me an automatic room upgrade. This stay was no different as at check in I was told I had been upgraded to a room in the Executive wing. Upon reaching the room (the wing was through two open doors right off the lobby) I did... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
12 March 2012

Thanks for sharing your feedback. I am sorry you didn't enjoy the upgraded room and do apologize you didn't enjoy the meal in the Restauarant. I'll share all your comments with my Executive team , so we can keep working on ways to make our hotel a top consideration for all our guests to enjoy. Best regards, Tim Elie General... More

Alexandria Bay
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 10 March 2012

Each year we go to the Caribbean and we choose to stay at the Holiday inn because we get a good rate that includes parking our car for the week and includes a 24 hour shuttle bus. The hotel is very clean and the property has 2 dinning options and nice bar. The hotel also has a pool and gym... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
12 March 2012

We really appreciate your kind words, and do hope to see you again next year . Glad you enjoyed our Executive rooms !! Best Regards, Tim Elie General Manager More

New York City, New York
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

This hotel is a 2 star (their on rating) on a 1-4 scale. Some sites have it as a 3 star (on the 1-5 scale) All I know is that it was a nice, clean and an updated property. Well maintained, friendly, clean, nice staff. Nice pool and decent sized exercise room with NEW treadmills and equipment. Stayed with my... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
30 January 2012

Glad to hear you chose our hotel being less than 2 miles away from the University of Rochester for your stay. We certainly are conveinent to the University. Sounds like you may be a regular visitor with the College and do hope with your wonderful experience, we continue to be your choice hotel for the next 4 years. Best Regards,... More

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Additional Information about Holiday Inn Rochester Airport

  • Holiday Inn Rochester
  • Rochester Holiday Inn
Address: 911 Brooks Avenue, Rochester, NY 14624
Price range (per night):* RM364 - 497

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