I stayed at this location for two nights in the suites building on the backside of the property. The room was quite spacious, has nice flat panel TV's in the bedroom and main room, and was well kept. The bed was comfortable. My room faced the parking lot and the lights are pretty bright at night. Pulling the curtains takes... More

Solid hotel. Clean, good housekeeping, a bit worn in places. Good location near highway and stores/restaurants. Rooms could use a little preventive maintenance. Stayed in a penthouse suite. First night the smoke alarm starting chirping a 11:30 PM. Front desk sent a guy with a new battery who handed it to me and left. I had to balance on a... More

We stayed here for the night before heading out for a full day at the Strong Museum of Play. The Residence Inn is centrally located with a Walmart, Target and Tops no more than 10 mins away. There's an Olive Garden down the street as well. The hotel itself is comfortable - a little older, but you can tell the... More

We stayed here with our two kids, 4 & 2, in a two bedroom suite. The facility is clean and well appointed. The internet connection is very good. It's fast enough to put on some videos on Netflix for our kids. The staff, from the front desk to the dining area were very friendly. Someone did a very good job... More

We stay here every year at Christmas when we visit our grandchildren. We had a 2-story loft room in Building 7; our grandchildren like to stay with us and sleep in the loft. This is a very comfortable way to spend a few days, and the location is perfect for visitors to the area. As others have posted, the service... More

Need to be in Rochester, once or twice a year on business and have been coming here for years. Always a very good experience. I like the upstairs rooms towards the back of the property and have never had a bad experience. I like having a kitchen because this property is close to some quality food places like Palmer's Market... More

I will start by saying this is top to bottom one of the best hotels I have stayed at. The staff alone makes it a home away from home. HUGE tip-of-the-hat to Marsha at the front desk for brightening each and every day at this hotel. She is an asset to this company and this hotel. I wish there were... More

This hotel went above and beyond what typical hotels do for their guests. We were there as part of a large hockey team and had many needs that they fulfilled with graciousness and warmth. They won over the entire team. My first room ended up having a few wasps in it. They upgraded us to a better room. Marsha at... More

I stay in Rochester about a week a month for business and made the switch to this hotel after a year of staying elsewhere. The rooms are more comfortable. They have a larger selection of cable channels a full kitchen and living area. The staff is friendly and accommodating....many know me by name, which goes a long way for making... More