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All 31 Saratoga Springs hotels

The Saratoga Hilton

3.0 of 5
534 Broadway, Saratoga Springs, NY 12866
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The Saratoga Hilton
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378 reviews from our community

Traveller rating
    119
    95
    84
    44
    36
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Families
63
 
Couples
99
 
Solo
17
 
Business
127
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
nj
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 18 June 2013 NEW

Attended a duplicate bridge convention here 2 nights June 10 and 11th. Nicest, friendliest front desk people. Friendly, helpful bellmen. Everything "looked" to be in perfect condition. Several steps to front desk - held onto rail and it was shaky. Water did not drain well in sink and my friend in different room had toilet problem. Rooms were nice size... More

Was this review helpful? Yes
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 June 2013 NEW

Excellent stay in a clean room with our service dog. Some hotels that accept dogs smell like dogs. BUT NOT THIS HOTEL. The room was immaculate, smelled great and was serviced daily to great standards. Awesome value for the money, Awesome location, Awesome employees!

Review collected in partnership with Hilton Hotels & Resorts

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Rochester
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 16 June 2013 NEW

If you wish to stay in downtown Saratoga Springs and want to walk to all the shops and restaurants, this is a great location. You can walk left from the front entrance to all the activity or you can walk right and take a quiet stroll by some of the mansions of north Broadway.

Review collected in partnership with Hilton Hotels & Resorts

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See 2 more reviews by aviddancer for Saratoga Springs
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

What a spectacular and stunning hotel. We really fell in love with Saratoga Springs. We attended my husband 's graduation, which took place at Saratoga City Center, and was conveniently attached to the hotel. My husband accidently lost his graduation cap 2 hours before the ceremony, and the wonderful front desk staff worked with us and housekeeping to find it... More

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See 2 more reviews by WonderCat314 for Saratoga Springs
Middletown, United States
1 review
3 of 5 stars Reviewed 13 June 2013 NEW

The Hotel seemed older. Thought it would be a much fancier place being the price I paid. Would not rate this as one of the Hilton Hotels finest. The fitness center had the bare minimum of equipment and seemed very cramped in the room.

Review collected in partnership with Hilton Hotels & Resorts

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Wappingers Falls, United States
1 review
3 of 5 stars Reviewed 10 June 2013

Air conditioning in my room was noisy. The hotel is very large and a lot of walking to get around. We did enjoy the food in the hotel restaurant where the service was excellent. The conference areas were nice but air conditioning system was very cold. There was a leak in the ceiling during the conference but the hotel was... More

Review collected in partnership with Hilton Hotels & Resorts

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Niagara Falls, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 June 2013

Great location for walking Saratoga. Hotel needs some "love." My bathroom ceiling was falling down and the hotel is just old. Needs hallway carpets cleaned. The same toothpick was outside the elevator the entire length of my stay. Was not welcomed at the desk as a Hilton Honors guest. Restaurant service was fair.

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See 2 more reviews by Terri M for Saratoga Springs
john f, Front Office Manager at The Saratoga Hilton, responded to this review
8 June 2013

Terri M, Thank you for filling out a review on TripAdvisor. You're critique of the Saratoga Hilton is very important to our future success. We strive to have every guests experience be top-notch, through service and product. We were glad to read that you did enjoy some aspects of the hotel and hope that you will be returning again for... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 June 2013 via mobile

It was hard to find out how to get into the parking lot. No one's there in front of the gate right after I parked my car. Lobby was small, and my room was a so-so. And as I couldn't find out any slippers in my room, I asked a pair of slippers. And the answer I had was they're... More

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john f, Front Office Manager at The Saratoga Hilton, responded to this review
8 June 2013

Young JK, Thank you for writing a review on TripAdvisor about the Saratoga Hilton. We apologize that your experience was not as top notch as we strive to make it. Your feedback is so valuable to our current and future success. We know that your next visit back will surpass this stay and we look forward to seeing you again.... More

Alexandria Bay, United States
1 review
5 of 5 stars Reviewed 30 May 2013

I stayed at this hotel for a conference and found my room was clean, quiet and very comfortable. I would definitely stay here again whether for business or leisure. It was within walking distance to all of the shops in the downtown area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
john f, Front Office Manager at The Saratoga Hilton, responded to this review
8 June 2013

Donna M, Thank you for taking the time and writing a review on TripAdvisor. What a great review! We're glad that we hit the mark and truly look forward to having you back, whether it be for business or pleasure! Best, John More

Nyack, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

If you're going to the races at Saratoga, the Hilton, surprisingly, is one of the best deals around. WE love that it's situated in the middle of the shopping district, and close to excellent restaurants. Unfortunately last time we visited the hotel's restaurant was undergoing some redesign and the food and service were disappointing. but the rooms are spacious and... More

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john f, Front Office Manager at The Saratoga Hilton, responded to this review
8 June 2013

philbunt, Thank you for the wonderful review on TripAdvisor! We appreciate your feedback and all the information you provided for fellow readers and future guests! We look forward to having you come back and providing you with another top-notch experience! Best, John More

 
 
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Additional Information about The Saratoga Hilton

Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Hotel Saratoga
Hilton Saratoga Springs
Saratoga Springs Hilton
Address: 534 Broadway, Saratoga Springs, NY 12866
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Saratoga Springs
Price range (per night): RM518 - 1,493
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 
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