Have traveled to the Albany area for over 20 years since our daughter attended undergrad and grad school there. Have stayed in many different hotels/B&B's over the course of 20 years, but recently since we travel with our 10 year old CT grandson, we tend to stay at "chains" with a pool. Since this was a Christmas visit with our... More

This hotel may be old, but it does have class and charm. Room was very clean, and quiet. Loved the bathroom - it had a rain shower head! The "continental breakfast" leaves little to be desired. This needs to be worked on! The bed was a little too soft, and my towels, washcloths, and even the bathmat were not replaced... More

I stayed here for business for two nights and my stay was pretty good. Yes it's true the hotel is a little worn but my room was great! I will get this out of the way - my one negative comment is the continental breakfast. The can't seem to get this right. It was a few items in the hotel... More

We were in room 601, a large amount of space. I think it was classified as a mini suite. Being at the front of the hotel, one is subjected to some street noise but that's not unusual for city locations. The bed was comfortable, there was plenty of storage space, we appreciated the refrigerator and microwave and had good TV... More

Was at this hotel in room 701 for two nights this past weekend for my sons wedding. First off for as old as this hotel is, it has some class and some charm. Here are the things that i feel having worked for both Marriott and Holiday inn, that make this close to being a great hotel. I have loads... More

This hotel could be charming and welcoming. Instead, it is going to the dogs. Service is indifferent, as best. Room damp and warm-ish. Bar straight out of Overlook Hotel in Kubrick's "The Shining" (i.e. abandoned). Whole place feels more faded, than elegant. We booked a double queen room and didn't get it. One bed, not two. No apology, no refund,... More

87 degrees in my room on the first day of summer. I ask to switch rooms and desk attendant was extremely rude; she repeatedly escalated her voice and told me the hotel charges $100 for cancellations. It is their policy. She never apologized for the air conditioning being out. I will never book this hotel again or recommend it to... More

STAY AWAY. TRY THE HAMPTON. I have stayed here a few times over the past couple of years and after my last stay will never be back. The rooms were hot, and I'm pretty sure the front desk clerks were lieing to me when they said it was getting fixed. They said the same thing when it was freezing over... More

Our main complaint about this hotel is that it was not very clean. As for the breakfast, the person who manned the front desk was also in charge of handling the continental breakfast - which resulted in a lack of clean dishes, coffee running out, etc. Overall, this was a very disappointing hotel experience and not worth the price. More