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Holiday Inn Express - Staten Island West

2.5 of 5
300 Wild Avenue, Staten Island, NY 10314
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Holiday Inn Express - Staten Island West
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129 reviews from our community

Traveller rating
    63
    32
    20
    7
    7
See reviews for
Families
50
 
Couples
11
 
Solo
5
 
Business
32
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

i have a very good experience. good services, very helpful, friendly peolple,clean services, good services with the apliances in the rooms,I would like to recomend the staff and especially Maria, they made I had everything I needed

Was this review helpful? Yes
Baltimore, Maryland
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Great value. Room is a good size compared to others in the area. The hotel staff are terrific and make a big difference in your stay. Maria was at the front desk and she was extremely friendly. The breakfast in the morning was very good but Stephen makes it the best. You can tell that he loves what he does.... More

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 14 May 2013 NEW

The hotel was clean and the staff were fantastic! Without a doubt, it is the staff that make all the difference. Stephen made breakfast a pleasure, and all the front desk staff were phenomenal, but Matt and Josie really stand out. The only downside to staying here is the lack of meal choices and entertainment in the area. The free... More

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Brunswick, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2013

our stay was very pleasant due to the very friendly staff. From the moment we checked in with Maria to our breakfast with Stephen. Stephen was very friendly and made sure we had everything we wanted. Maria efficiently checked us in and then out the next morning, always with a smile. We even has a nice conversation with our cleaning... More

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Martinsburg, West Virginia
2 reviews
5 of 5 stars Reviewed 8 May 2013

I would like to commend the staff and especially Stephen,at the breakfast where he was always busy cleaning,or replenishing the breakfast. My hat is off to this great service. Jim Riner,Martinsburg ,WV

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Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 4 May 2013

From arrival being greeted by Josie who's personality and welcoming smile made our long journey seem worthwhile to Steven assisting us daily at breakfast and not least of all by Jerry (Jemal) Whitehouse labouring to keep the place clean and in working order THANK YOU all. This hotel was our base for 7 nights. We caught the free courtesy bus... More

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HI Express S, Front Office Manager at Holiday Inn Express - Staten Island West, responded to this review
6 May 2013

Dear JulietteCorbett, Thank you very much for leaving us such a beautiful review. Your kind words really mean so much to the staff. We are very happy to hear that you felt welcomed and cared about while you stayed out our property. Again thank you very much for your review and we look forward to seeing you on your next... More

Budapest
1 review
5 of 5 stars Reviewed 2 May 2013

We had the pleasure of spending a few days at the hotel, where everybody was very nice. The breakfast was served by a caring gentleman, and the ladies at the reception were beautiful. Maybe will be back in my next trip

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HI Express S, Guest Relations Manager at Holiday Inn Express - Staten Island West, responded to this review
6 May 2013

Dear DVDM1, We appreciate you taking the time to leave us a review. Thank you for pointing out the staff considering customer service is our main priority. For your next trip we look forward to you staying with us again! More

Montreal, Canada
1 review
4 of 5 stars Reviewed 1 May 2013

Hi, This review concerns the service that we had on our Saturday morning in New York. We are often traveling from Montreal and passed by last week-end. Surprisingly, and it's not usual, everyone that was welcoming of serving us was very kind and helpful. I want to thanks particularly Stephen, the morning server, and his smile. He has been serving... More

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HI Express S, Manager at Holiday Inn Express - Staten Island West, responded to this review
2 May 2013

Dear Maina A, Thank you very much for taking the time on your way to Montreal to write us a review! We are very pleased to hear that you felt welcomed by our staff. Stephen does an exceptional job and we appreciate your recognition. We look forward to your next visit ! More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

Your hotel is beautiful and the rooms are immaculate. Your staff is second to none the service I received from Josie, Julianna Jamie and LIssette were second to none I would give them all 10 stars if I could. Only stayed for one night this trip but will definitely return and recommend this location to friends that frequent New York.

Was this review helpful? Yes
HI Express S, Guest Relations Manager at Holiday Inn Express - Staten Island West, responded to this review
2 May 2013

Dear johnzski6520, We appreciate you taking the time to write us such a nice review. Thank you for recommending our property to your friends and next time you visit hopefully you can stay longer! As well thank you for complimenting our hotel and the employees, everyone works very hard. We hope to see you on your next trip! More

1 review
5 of 5 stars Reviewed 20 April 2013

Stephen was a wonderful host. Very helpful, outgoing, and great with the kids. Visiting with him made for a great start to our first trip to NY. Everyone at the hotel was fantastic. We drove up here from Texas, and have found, to our surprise, Staten Island to be the friendliest place we've stopped so far.

Was this review helpful? Yes
HI Express S, Manager at Holiday Inn Express - Staten Island West, responded to this review
2 May 2013

Dear Bex095, We hope you enjoyed your drive up from Texas. Thank you for stopping at our hotel and leaving us a review! We are happy to hear you found everyone to be fantastic, it means a lot to us. We are very glad we can started your trip to NY great! We look forward to your next visit. More

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Additional Information about Holiday Inn Express - Staten Island West

Also Known As:
Holiday Inn Express Staten Island Hotel Staten Island
Holiday Inn Express Staten Island Hotel
Address: 300 Wild Avenue, Staten Island, NY 10314
Phone Number:
Region: United States > New York > Staten Island
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Staten Island
Price range (per night): RM392 - 503
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express hotel is conveniently situated in one of New York's five boroughs, in the heart of Staten Island, very convenient to Newark Liberty Airport and northern New Jersey sites. Our ideal location allows you to easily reach hundreds of area businesses and attractions. The Arts & Science Museum is close by. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection An education program with art, history, drama, music, and boat trips to the ships' graveyards of New York are all within walking distance from this hotel. The Staten Island Ferry sails into Downtown Manhattan till late night...and is a highlight unto itself. Free! There's the Verrazano Bridge as well as a choice. ... more   less 
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Holiday Inn Express - Staten Island West
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