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All 28 Syracuse hotels »

Red Roof Inn Syracuse

2.0 of 5
6614 N Thompson Rd, Syracuse, NY 13206
Hotel amenities
Red Roof Inn Syracuse
Ranked #10 of 28 hotels in Syracuse
3.5 of 5 stars 101 Reviews
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101 reviews from our community

    Trip type
Traveller rating
    25
    44
    21
    5
    6
Date Rating
Delmar, NY
Senior Contributor
40 reviews 40 reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

Great location for a night stopover near the thruway. A good basic typical red roof inn - clean, basic, and no frills with excellent value. I believe this one has an elevator. More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
28 May 2012

Thank you for taking time out of your busy schedule to post a review for our inn. I am pleased to hear that your room was as you expected during your stay with us. We do hope to see you again in the future. More

Islip, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 18 May 2012

Room was very clean, I checked for bugs and dirt, found neither, PHEW!!! On the bad side , room is a little small and the noisy. FREE WiFi was nice and fast. More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
21 May 2012

Thank you for taking the time to write a comment on your recent stay with us. I am very pleased to know that our hotel met and exceeded your expectations on cleanliness. However, I am disappointed to know that there were some noise issues during your stay as well. We do have staff on 24 hours a day to address... More

Long Beach, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

This hotel is right off the thruway and very accessible. My girlfriend and I both liked the amenities, style, and cleanliness of the room. It was slightly small but we really didn't need much. I believe they have larger rooms for a few more dollars so its your choice. The only thing that I could complain about was the somewhat... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
10 May 2012

Thank you for taking the time to post your comments on Trip Advisor about the Red Roof Inn Syracuse. We strive to provide each and every guest with a clean room, great service, and at a good rate. We truly appreciate your feedback to help us to continue to improve and provide our guest with the best lodging needs that... More

1 review
4 of 5 stars Reviewed 5 May 2012

Traveling to Syracuse because my daughter had softball games, and I didn't need some big fancy room or to pay a fortune. I was a little nervous because red roof does not always have the best reputation. I have been pleasantly surprised with my last 2 stays at red roofs. Room was a little on the small size but was... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
21 May 2012

Thank You so much for your positive feedback on your recent stay with us in Syracuse. We enjoy any and all feedback from our guests. It works as a real encouragament to my staff. It allows us to continue the good work that we are doing, and focus on any areas that might need improving. We do hope that you... More

Delhi, New York
Top Contributor
57 reviews 57 reviews
Reviews in 33 cities Reviews in 33 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

If you are looking for a luxury hotel, go somewhere else. But if you are looking for a clean economical hotel with no frills, check into this place. We stayed for one night. It's the second time I have stayed here -- the first coming probably 7 or 8 years ago. So I didn't have too much fear in returning.... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
17 April 2012

Thank you for taking the time to post your comments on Trip Advisor about the Red Roof Inn Syracuse. We strive to provide each and every guest with a clean rooms and great service. We truly appreciate your feedback, as it helps us to continue to improve and provide our guest with the best lodging needs that we can. Thank... More

Rochester, NY
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 April 2012

This hotel is conveniently located right off of I-90, which was convenient for me. The room doors are on the outside, not the inside, so that can be a security/noise issue. Red Roof's neighbor is a UPS distribution center, which of course has big trucks going at all hours. Fortunately, turning on the air effectively drowns out that noise. The... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
11 April 2012

I would like to thank you for staying at our inn and taking the time to write a review of our property. However, I am very sorry to hear that the noise from the truck depot next door was bothersome. When they build our inns, they locate us close to the highway for easy access. However, I don't think that... More

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 8 April 2012
2
people found this review helpful

My friends and I stayed here for one night when we came to do a little shopping. This Red Roof Inn was slot better than the one we stayed in last time. Our room was clean, and our beds were comfy. The staff was nice, and helpful. The downside of this room, was that there was no fridge and it... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
11 April 2012

Thank you for taking the time to post your comments on Trip Advisor at the Red Roof Inn Syracuse. We strive to provide each and every guest with a clean room, great service, and at a good rate. We truly appreciate your feedback, as it helps us to continue to improve and provide our guest with the best lodging needs... More

NY
Top Contributor
104 reviews 104 reviews
Reviews in 59 cities Reviews in 59 cities
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed 6 April 2012

I'm the wife of Paul. He was not with me. The back of the comforter had yellow stains all over it. There were black pubic hairs on the sheets. No iron/ironing board in room. No hair dryer in room. Turned on tv at 10pm, looking for a news station and saw a nude man and woman having sex on one... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
9 April 2012

First, I would like to sincerely apologize for the issues that you found in your room during your recent stay with us. I can assure you that this is NOT the norm for my inn. I am hoping that you brought these issues to my staff's attention so that they could address and correct them for you. We strive to... More

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Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 31 March 2012

I stayed here for one night recently, and the rooms were just as clean and comfortable as the first time. What was disappointing this trip was the location of my room. I requested a room on the first level facing away from the thruway and upon check in found out such room wasn't available if I wanted non-smoking and the... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
1 April 2012

Thank you for taking the time to share your experience at our hotel. At Red Roof Inn we believe in providing an exceptional experience for all of our guests, with clean and comfortable rooms at affordable rates. It is disappointing to hear that your room location did not meet your expectations. We do our best to meet our guests requests... More

Bracknell, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 March 2012

I was visiting Syracuse for a weekend event at Syracuse University and wanted to save money on The Sheraton. The Red Roof In provides good, basic accommodation at a resonable price. I booked through Expedia and got a rate half of what I was quoted for the Sheraton at Syracuse University. Sure, the Red Roof Inn is further away, but... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
30 March 2012

Thank you for taking time to give us such a nice compliment. We are glad to hear that you enjoyed your visit to Syracuse. It is our goal to offer clean and affordable lodging to our guests, with exceptional service. I am pleased to hear that we exceeded your expectations. We look forward to seeing you again soon and Thank... More

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Additional Information about Red Roof Inn Syracuse

  • Syracuse Red Roof Inn
Address: 6614 N Thompson Rd, Syracuse, NY 13206
Price range (per night):* RM212 - 355

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Red Roof Inn Syracuse
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