BEST WESTERN Syracuse Airport Inn (NY): See 105 Hotel Reviews and 32 Photos

Also Known As:: Best Western Syracuse Airport Hotel; Best Western Syracuse Airport Hotel Syracuse; Best Western Syracuse; Best Western North Syracuse; Syracuse Best Western; North Syracuse Best Western; Best Western Syracuse Airport

Address: 900 Col Eileen Collins Boulevard, Syracuse Hancock International Airport, Syracuse, NY 13212

Phone Number:

Region: United States > New York > Finger Lakes > Syracuse

Amenities:

Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #18 of 30 hotels in Syracuse

Price range (per night): RM284 - 490

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Cheap Tickets, Best Western, Olotels, Expedia, Agoda, Hotels.com and HotelsClick so you can book your BEST WESTERN Syracuse Airport Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Scott Erin H

Ottawa, Canada

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

5 helpful votes

“worst night sleep ever”

Reviewed 20 May 2013 NEW

Stay at this hotel on May 17th & 18th. Pros: location - very close to the airport & shopping Staff was friendly and morning staff worked very hard to ensure everyone was happy w/breakfast Con: very small room. Bed was suppose to be queen but it certainly didn't seem like it. Bed was old and middle caves in. Hotel is... More

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Bill D

Vancouver, Washington

Senior Contributor

26 reviews

15 hotel reviews

Reviews in 13 cities

8 helpful votes

“Old Rooms But Great Location”

Reviewed 15 May 2013 NEW

If you need a place to stay the night that is close to the Syracuse airport you won't find anything closer than the Best Western. It is only a couple hundred yards to the terminal. Unless you want to there is no need to walk as they have a shuttle that only takes a couple minutes each way. The rooms... More

Dear Bill D On behalf of the Best Western Syracuse Airport Inn we would like to express our sincere apologies for the housekeeping issue you experienced during your stay with us. We do our best to meet our guest’s expectations and apologize that we did not meet yours during your stay. We certainly hope that the rest of your stay... More

corklevy

New Orleans

28 reviews

21 hotel reviews

Reviews in 22 cities

17 helpful votes

“Needs an Overhaul”

Reviewed 11 May 2013

This hotel is incredibly dated and could use a complete renovation. The rooms, while fairly spacious, are kind of retro - popcorn ceilings, non-flat screen TVs, old telephones, etc. We found a random old beverage bottle under one of the beds. We could hear everything happening in the hallway. The beds were decently comfortable, except that I think they try... More

May 12th, 2013 Dear corklevy, Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is important to us, and we take your comments on our efforts and amenity quality into consideration as we constantly look for new ways to meet our guest's expectations. I apologize for any discomfort... More

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bob55russell

Oakville, ontario

Top Contributor

239 reviews

18 hotel reviews

Reviews in 80 cities

80 helpful votes

“Very Dated Hotel”

Reviewed 27 April 2013

We stayed at this hotel for the evening as we were visiting the New York State Fair with a friend of ours. I liked the price that we paid but it is a very dated hotel built in the 1960's. There is no lifting device to get one to the second floor thus one has to carry their personal items... More

Dear bob55russell, Thank you for taking the time to review us on Tripadvisor, following your visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. We offer a predetermined number of complimentary newspapers at our front desk. We... More

HungryPeople44

travelling

21 reviews

5 hotel reviews

Reviews in 8 cities

“STILL not worth it.”

Reviewed 12 April 2013

Please click on my other reviews. I gave the best western another shot, since after my last review the manager contacted me to make amends and assure me that this hotel wasn't as bad as it seemed during my last stay. It was just as bad. Long black hairs on 3 of the 4 towels provided in the bathroom, and... More

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HungryPeople44 has 1 more review of BEST WESTERN Syracuse Airport Inn

“NOT worth it!”

Reviewed 10 October 2012

Dear HungryPeople44, Thank you for your comments concerning the Best Western Syracuse Airport Inn. I appreciate your taking the time to review us and hope you will accept my apologies for any inconvenience you experienced. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You... More

idaliss

29 reviews

14 hotel reviews

Reviews in 10 cities

10 helpful votes

“Great location but parking is rough. Staff is WIERD!”

Reviewed 23 March 2013

Grabbed this hotel on priceline because it's close to friends that I was visiting in the area. The girl working the front desk was nice. When I was walking to my room. A maintenance man greeted me. But I thought it was weird when he asked me what room I was going to and he proceeded to follow me. NOT... More

See 5 more reviews by idaliss for Syracuse

Dear Idaliss, Thank you for your comments concerning your stay at the Best Western Syracuse Airport Inn. I appreciate your taking the time to review your stay and hope you will accept my apologies for any inconvenience you experienced. We are disappointed your room did not meet your expectations. We have completed a major renovation of our rooms in the... More

Nancy W

Utica, New York, Usa

1 review

“not the best experience”

Reviewed 21 March 2013

Review collected in partnership with Best Western

Canadianblues

Perth, Canada

3 hotel reviews

1 helpful vote

“Holiday”

Reviewed 15 March 2013

Gene G

“Great location near the airport”

Reviewed 7 March 2013

This Best Western has a super location and you can leave you car in the lot when you travel, but you do pay for it. The staff is friendly and helpful. When we returned from our 6 day trip we were picked up within minutes by the service van. The rooms at the hotel are a little worn, but ok.... More

Dear Gene G, Thank you for your cooperation in taking the time to review us on TripAdvisor following your visit to the Best Western Syracuse Airport Inn. Your review of our performance was most generous and shall be posted for the staff members. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage... More

Lauren B

Kingston, Canada

Senior Reviewer

8 reviews

Reviews in 5 cities

4 helpful votes

“Great service!”

Reviewed 25 February 2013

We stayed here on February 14, 2013 and were very happy with the service we received, especially by the front desk staff. We even got upgraded to a suite and wished a Happy Valentines Day. We had an early flight out and it was so convenient to stay here. We left our car with them and took the free shuttle... More

Dear Lauren B, Thank you for taking the time out of your busy schedule to write such a complimentary review. We are glad to know that you were happy with the complimentary upgrade and that you enjoyed our restaurant. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.... More

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BEST WESTERN Syracuse Airport Inn Hotel Reviews, Syracuse

BEST WESTERN Syracuse Airport Inn

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