We stayed at the Best Western the night before a family event in Syracuse. The location is good, parking is easy and free, and check-in was a breeze. The public areas of the hotel needed a simple vacuuming, though I understand they're renovating. The room was upstairs, which was almost an issue as there is no elevator and I have... More

The only thing this hotel has going for it is the location and thats not saying much. The rooms are disgusting, the beds are gross and small. I am 5'4 and my feet were hanging off the end of the bed. We had a cot and it had plastic on it like a hospital bed and the springs were practically... More

We stayed at this hotel on our way to florida because of its convenient location to the airport. I found this was irrelevent because other hotels (modern) In the area offer shuttle service. This hotel is old and a decrepit. The rooms (and everything else) are very dated. The tv was old school. There is a pool but its outside... More

this average best Western Hotel is technically within walking distance of the airport. The lobby was clean and cheerful. The receptionist staff was very helpful and friendly. The room tend to be small but tidy and clean (we had a ground floor room with no bedbugs as mentioned in a previous post). The room heating was efficient. The hallway walls... More

I was concerned about room cleanliness and the promptness of the shuttle when reading the other reviews but they proved unfounded. Rooms were good and clean and very roomy as you sort through your luggage and any Watertown/Syracuse shopping you did getting there. Note the Disney Store in the Carousel Mall is half the price for the same Disney stuff... More

My wife, our 2 year old, and our 10 month old were flying out of Syracuse and chose this hotel based on it's proximity to the airport, and because they offered on-site parking at the hotel. I had booked a King Suite for the amenities. With two small children I needed a fridge and microwave. When I checked in I... More

We have stayed at the Best Western Syracuse on many occasions prior to taking early morning flights. You cannot beat the location of this property - within walking distance of the airport - although I wouldn't recommend it in the winter. The rooms are clean and well appointed. The bathroom has a separate vanity/sink area that is shared with the... More

Normally I have no problems with this hotel when I have stayed there in the past. However, my husband and I stayed there 12/3/2011 and when I turned the light on and looked down there were bugs all over the place, nasty!!!! We were on the first floor. Some were dead, some were alive... I immediately called the front desk,... More

We had stayed at the SYR airpot BW a few years back and were plesantly suprised when the breakfast they offer begins at 4AM. Why don't other airport hotels do this? Even if your flight is at 6:30AM you can still grab a quick bit. I think they also updated the beds and decor frm what i remember from staying... More