We recently spend 5 nights here as we prepared to bury our mother. The staff was wonderful, always cheery and accommodating. Our one bedroom suite was just what we needed. It was a safe haven in this time of grief. We ate breakfast in our room each morning and could reheat left overs from the night before, if we wished.... More

I stayed again at this hotel on April 16th. I cannot say enough great things about this hotel. They always go out of the way to make you feel welcome. Thanks again to Nancy Miller for the arrangements and to Ed the manager who went the extra mile to help me out with a problem that I had. Will be... More

I was attending a event at Syracuse University over a weekend. I was offered a special rate at the Sheraton at SU, where the event was happening, but only for Friday and Saturday nights. I was arriving Thursday. So, I decided to book one night at Candlewood Suites, which was lower priced than the Sheraton. I have stayed there before... More

I was checking the hotel out for a longer extended stay next month. Very clean, friendly staff, lots of parking, reasonable rate - everything you could ask for. Lots of places to eat nearby, a large gas station across the stree, and only a couple of blocks off the highway. I will definitely be staying here again next month, and... More

Enjoyed one night here recently. Found the hotel to be in good shape, clean and very functional. The staff were what set it apart from other hotels - very accommodating, patient and helpful. Location is great, lots of dining options around the hotel, grocery store, gas stations etc. Shuttle to the airport was very efficient, on time and very friendly... More

Parking at the airport would have been $80.00, so we chose to search for a motel nearby in this price range. The booking online gave me a total of $100.56 which was pretty reasonable. When we arrived, we were told that this price was the room only. The park, sleep and fly was going to be a total of $146.89.... More

While staff was friendly and shuttle efficient, I thought the room looked a little dingy and the beds were small and uncomfortable. Parking was convenient, but for the price, I think there are much better places to stay park and fly in Syracuse. No breakfast included or available. Lobby looks messy and unprofessional.

Stayed at this hotel for one night while traveling on winter vacation. The Good: -Reasonable price -Polite and helpful service -Convenient location - To both I-81 and the NYS Thruway - also lots of restaurants and other retail shops close by. -Clean pleasant lobby The Bad: -Room was a somewhat dated -Bed was small and uncomfortable -Sleeper sofa had a... More

Marissa went totally above and beyond anything her job title holds for responsibilty with helping me and my family getting my mother situated in her room for weeks to come. It's a real good feeling to know she'll be there ready to help in any way she can. A true asset to Candlewood Suites. If she's not promoted to Management... More