My experience began with calling about a hotel. It was the first person that sounded genuinley hospitible and that won me over. After arriving, I was greeted by Tammy who was a friendly face to see on a late night after a long drive. The room was fresh and clean and after kicking on the A.C. I felt right at...
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Dear Guest,
Thank you for your kind input.
We are glad to hear that you enjoyed your recent stay stay with us. We take pride in customer service and helping make a tough day easier for weary travelers!
Hope to see you again in future, whenever you come we will try our best to keep you happy and smiling
Best...
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I booked the more expensive suite because I was leaving very early in the am to catch a flight and wanted a coffemaker. when I got up at 2:30 to get ready to leave the coffeemaker didn't work! There wasn't time to deal with the issue but I was mad. Also when I arrived the room was very hot and...
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Dear Guest,
Thank you for your input.
We are determined to make everyone's stay as pleasant as possible. We apologize for the issues you had during your stay and we will make sure your next stay is excellent!
Hope to see you again in future, whenever you come we will try our best to keep you happy and smiling.
Best...
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After an initial mishap our stay was fine. The management upgraded us to a suite which was just what we were looking for. Everyone was wonderful. The "continental breakfast" was more than that and got us on our way when we left.
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May 15, 2012
Dear Guest,
Thank you for your kind input.
We are glad to hear that you enjoyed your recent graduation stay stay with us.
Hope to see you again in future, whenever you come we will try our best to keep you happy and smiling
Best regards
Peter Cole
General Manager
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We returned to Econo Lodge again after visiting last April for the Park and Fly program. Again, we had a very clean room. What was definitely different this visit was the entire feel of the property. Sanjay has come in as the General Manager, and has made some really great additions to this hotel. Sanjay checked us in efficiently when...
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Reviewed 26 April 2011
Dear Guest,
Thank you for your kind input.
We are glad to hear that you enjoyed your recent "park and fly" stay with us.
Hope to see you again in future, whenever you come we will try our best to keep you happy and smiling
Best regards
Sanjay Sura
General Manager
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When we called to book a room and mentioned we were flying out the next morning, I was informed of their stay and fly package. This gave us a great deal since we were away 14 days. Also had great help with restaurant directions that night, and their shuttle service was convenient and reliable. We will stay here again.
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Dear Guest,
Thank you very much for taking time to review us and also for your kind input.
It was pleasure to have you with us, please keep coming.
We are updating our rooms and next time when you will come,
I assure you that you will have better feel about rooms
Best regards and best wishes
Sanjay Sura
General...
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Stayed here with my boyfriend for 1 night approx 1 week before Christmas and would definitely recommend it. Our flight was very early in the morning, so we checked in the night before to save us a very early drive. The man who worked the front desk was very friendly, gave us directions to the mall and suggestions for things...
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Dear Guest,
I appreciate your feedback and thank you very much for taking time to write a review about us.
I am glad to hear that you enjoyed your stay with us and valued our "park and fly" package to be economic & also very convenient.
For the inconvenience you had on your arrival, I sincerely apologize. During that night...
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Hi, I stayed at the Econo Lodge because I had an early flight from Syracuse and it was inexpensive. They allowed me to leave my car while I was traveling. They supplied a shuttle to and from the airport, the room was spacious and comfortable and the staff were super friendly. I would go back again,
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Dear Guest,
Thank you for your kind input.
We are glad to hear that you enjoyed your recent "park and fly" stay with us.
Hope to see you again in future, whenever you come we will try our best to keep you happy and smiling
Best regards
Sanjay Sura
General Manager
More
This was my first time staying at the Econo Lodge and suites in North syracuse, And I cant say enough about the wonderful person at the front desk his name is Sanjay. He went above and beyond to make our stay the best ever.. he even shuttled me and my date (Match.Com)down to the Armory square,and went out of his...
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Hi Bonnie,
When you made the reservation,
I found you were very clear about what you want and i was prepared for,
for me customer satisfaction is ultimate.
I am gled you enjoyed your stay and again you are visiting Syracuse.
Our city is safe and beautyful, We welcome people who want to enjoy the life.
and you are one...
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This is, hands-down, the most disgusting hotel I have every stayed in, and I travel several times a month for business and have for years. My room (Room 205) consisted over a mattress covered in tiny hairs, a Vellux blanket literally CRUSTED in something, chairs with stains on them, and a sour smell. If you are cheap, blind, or have...
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Guest is always right
Honoring your review, we are left,
Only with words, we apologies.
Situation if discussed with us when you were here, we would have certainly
Tried our best to resolve it.
We appreciate your patience,
Retain the room for, whole night utilising your senses without complaining.
Inspite just a phone call from your room could have resolved...
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This is a great place to stay if you are flying out of Syracuse airport. They have an excellent service to take you to and from your flight. The staff is VERY friendly.
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Dear Guest,
Thank you so much for giving us an opportunity to serve you.
We appreciate your input and will keep trying our best to
keep our guests happy
Keep coming
best regards
Sanjay Sura
General Manager
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109 Reviews
56 Reviews
