I would of gave a 5 star but I was told this was a non smoking room, and was put in a master suite on the 4th floor with smoking rooms right down the hall. Some of the smoke did seem to make its way in at time of check inn, but the girl at the front desk was awesome....
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It was a fantastic hotel perfectly located pet friendly and very very modern great experience would go back anytime.
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Spent one night at the Holiday Inn on Easter weekend. Arrived late in the evening, good thing I had a GPS as the location is a little out of the way. Clean room, comfortable bed and wifi worked great although a little slow. I did notice walls were a little thin but not a major issue.
Breakfast was good, no...
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Hotel seemed fine, but then we noticed large black ants. Two on the pillows, one in the bathroom, and two on the walls. You just know there are more. Continental breakfast was adequate, nothing more. Hotel is in the middle of nowhere.
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Dear Sarah W,
Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon.
Thank you,
Katie J
IHGCare
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It seem Holiday Inn Express has come up with a way to "trick" people into buying rooms that are non-refundable and non-changeable. I guess they are trying to copy the airlines. So here is the deal - when you go on their website to book a room - it will call the room "pay in advance rate" (but this title...
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Dear LTTBHHIA,
I am deeply sorry for any inconvenience this has caused you, please allow me to explain our advanced purchase rate.
We have recently implemented a new pricing structure that allows us the opportunity to offer deeper discounts to our customers. In order to offer these rates we must attach restrictions such as cancellation fees or full prepayment. Some...
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I recently stayed here and thoroughly enjoyed the room. The staff was friendly and courteous. The room was very clean. The only thing I did not enjoy was the painfully slow internet. 512kb/s (0.5mb/s) I was there for business and using old style DSL like connection was not great. Surprised for a big hotel they don't have higher connection speeds....
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I was away for business trip, my boss booked this hotel. it is in the middle of nowhere, thanks to gps. got there to meet pleasant staff. my room was perfect. they even went the extre mile, as I did not have money on me when I ended up on the thruway and foe 35 cent they did not let...
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The surrounding area landscape was quite undeveloped, (yo, get a sign out by the road!) so we were a tad apprehensive, but went there on another's recommendation. What a beautifully pleasant surprise! I've been in a bunch of places, over the years, and I always manage to find some overlooked detail, in even the nicest of places. Drives my wife...
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Our overall stay was a good one. We were booked into a suite. It was a little misleading, we were expecting a jacuzzi tub when all we got was a bathtub with jets, but no big deal. We were a little shocked with the movies on demand and the prices. $14.99 for a movie rental was a bit outrageous, but...
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I stayed here with my kids last week and had an overall good stay.
The hotel staff we dealt with were very nice, including the front desk and the breakfast staff. However, it was very difficult to find the entrance to the hotel after dark on a nasty December evening, and I can't figure out why there isn't an entrance...
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115 Reviews
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