Firstly the building does not suit well to the surrounding natural landscape. The color,the size and the shape of the buildings seem to replicate the traditional egyptian architecture but actually they are much pretty similar to a big DisneyLand playground.
The room was well sized with all the conforts announced,even if a little bit far from the lobby.
Anyway the...
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Dir Sir,
Many thanks for your valuable comments.
I was sad to read that you had such a disappointing experience with us, which should never happen! Our team is fully dedicated to offering our guests a relaxing and enjoyable time with us!
I have shared your valuable feedback with our team members, I am sure we will improve our service...
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At the beginning of my trip to Hurghada was my stay in beautiful kempinski soma bay resort in Egypt in terms of rooms overlooking the sea where you forgot the fatigue and the concerns of life. we can not forgot the various types of cuisine and great service by a working group to receive a wonderful actually. Kempinski soma bay...
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Thank you for accepting to live in our Paradise .. Yes Paradise could be also available on the ground, on Earth, with warm and sincere people around that believe in every possible thing to make other people just Happy and Satisfied .
I'm so happy that you enjoyed your vacation in this Paradise , The Pearl of Soma Bay, and...
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We are UK expats living in Egypt and have stayed at several top hotels in Egypt over the last 5 years but the Kempinski at Soma Bay is better than them all. The staff were courteous, polite and extremely well trained, the hotel was spotless and the beach was wonderful ! The food at the pool bar was great at...
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We just returned from a 7-day stay at the Kempinski Soma Bay.
Having visited several 5-star hotels at the Egyptian coast during past years, we surely can confirm that the Kempinski Soma Bay is simply the best hotel.
The most important items to justify this statement are:
- the very good cuisine with enough variety and great choice;
- the...
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Dear Sir,
I'm so proud while reading your very nice comments which are very well written, I can even see the location and hotel's beauty in all your description ! I also value so much the mentioned areas for improvement that are shared with the designated managers for immediate check and action.
On behalf of our team, we are very...
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Our familly is traveling like 8 years in Egypt, and we've been in various kinds of hotels, and this year Hotel Kempinski was the best of the best. Meals, service, surroundings, beach and etc. - everything is in high quality standart. It was such a surprising pleasure , when the hotel worker Daria actually spoke to us in our native...
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I'd like to thank you for your feed back and appreciating the quality which is clear that it's a part of your life. I promise you to always be the best and up to you expectations.
Daria is very happy to read your nice words and for sure every one is looking forward to welcoming you back at Kempinski Hotel...
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We travelled to the Kempinski Hotel Soma Bay with a young family in April 2012. From the moment we were greeted at the reception we were treated as VIPs. This hotel catered for all our needs. The rooms were spotlessly clean and ours on the 5th floor had a great view over the pool. The pools had something to offer...
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Dear Sir,
Such an amazing feed back that already shared with all my Team. Thank you very much for this great appreciation and motivation.
I'm so glad that you and your wife and children enjoyed all the personal services and offered facilities, Yes, we have good things for every one and for the beautiful children.
The VIP warm natural welcoming...
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This is one of the best hotels I have ever stayed in. The grounds are stunning with pools waterfalls and the architecture all done in a Moorish style which really suits the desert setting. Our room was a bog standard double but it was really luxurious, immaculately clean and with a giant double bed.The staff are wonderful particularly the ones...
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Dear Sir,
On behalf of our Team, I'd like to thank you so much for your valuable comments and feed back about your vacation in our Hotel.
I'm glad that you enjoyed it and Pls. let me know with your coming visit's plan to welcoming you.
Warmest regards
Hany Abdelmoneim
General Manager
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Resort
The Kempinski Hotel at Soma Bay is just an amazing place to stay for a relaxing vacation. Arrive, enjoy and relax would describe our stay best. There is no noisy evening entertainment, just some musicians and people they show ancient customs like belly dance or Tanura at the bar area.
The pool area has much space for all people...
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Dear Sir,
Certainly place to be for Very nice guests like you..I appreciate very much your valuable detailed description that even energize me and my Team to give more and more passion and care in whatever we do.
I'm very glad that you enjoyed your stay, the provided services and food. I always tell the chefs that they cook from...
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We stayed in the Kempinsky Soma Bay for 7 nights end March.
It was a splendid experience. The Staff is very professional and treated us with an naural kindness. The infrastructure was amazing, room, lobby, garden, polls and beach, and not forgotten the varios possiblities in dining. This hotel is a Five Star ++.
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Thank you so much for your very passionate feed back and motivating comments that I will communicate with my lovely team. This staff kindness and style of service that you talked about is coming naturally from their heart and I'm so glad that you felt it and enjoyed your stay.
We always appreciate your feed back and very looking forward...
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Kempinski Soma Bay deserves every hotel star it's got. The infrastructure is AMAZING; a big pool landscape, very big hotel rooms, beautiful dining place and a very calm and peaceful beach. The staff is well trained and very cordially. A big compliment to the manager and the whole staff team!! The only point that catched my eye; the personnel managers...
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I really thank you for your stunning feed back and comment. My lovely Team will like it so much and this is what give them and I the great push forward from Good to Best like our great company slogan.
I'm so happy that you enjoyed your stay with us and rest assured that I will communicate with every manager...
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