we stayed here due to a fire of our home. The hotel staff was very understanding and compassionate. the room was wonderful and clean. If we needed anthing the staff was quick to see to what we needed. i would reccommend this wonderful hotel to anyone. This was not a trip, it is nice to see a business care about...
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We had two stays there bracketting a trip to Nevada. On our first arrival we were given sterling advice as to where to find lunch and what to see in town. We needed a wake-up service which was totally dependable. The room was very comfortable and attractive with a huge window facing the street if we wanted to see out....
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Quiet hotel with very comfortable beds and new flat screen TV. Nice neighborhood. Customer service was extremely good. Free breakfast was wonderful -- lots of room to sit, hot food and lots of it. Bathroom tiny and decor a bit dated but overall recommended.
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We checked in at this location on Saturday the 14th April and stayed until Monday the 16th. Our reservations were made through the Best Western web site. After making the reservation we called the hotel direct and they managed to accomodate our family by giving us a connecting room for the first night as we needed two rooms. Any of...
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Reviewed 12 May 2010
Thank you for taking time to write a review for your recent stay with us. I am so pleased that you enjoyed your stay and that you noticed the improvements we have made to the property. I am glad that our staff was able to accommodate your requests and that you found the rooms comfortable and clean. We look forward...
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Rooms were outdated..toilets were cramped against wall. Beds not comfortable at all. Pretty clean eye level and below..they need to dust light fixtures and pictures. Room curtains need to be room darkening. It stated heated pool and it was not. It does have a sauna but the girls and guys are separated? Can't go in with my husband.
Dogs were...
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Thank you for letting us know how your recent stay with us was. I am sorry that we did not exceed your expectations. I have had my engineering department look into the pool temperature and the water is currently at 78 degrees. It is possible that fresh water had been recently added and had not reached this temperature. We are...
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Decent room for short money, less than $100 a night, all taxes, etc., with AAA cut. Clean, very friendly and helpful staff. Hotel's dated, but clean. A/C heater has very little wiggle room, it's either too hot or too cold. Beds comfy, nothing spectacular. Breakfast included and it's passabler, again nothing to write home about, big steam trays of sometimes...
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Thank you for taking time to write a review for our property. I am glad that you found our hotel clean and the staff friendly. I am working on the breakfast and HVAC items that you mentioned with my staff so that we can make improvements in these areas. IWe look forward to having you as our guest again in...
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I would never ever come back to this best western ever. THe roomms were old and outdated i wanted to leave but everyone else said it was ok and then we found the bugs in the bed and were out of that moteln faster then you could say "see ya".
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First let me apologize that your stay with us did not meet your expectations. We are an older building, but have renovated all of our public areas within the past two years. Our owners are currently negotiating the renovation of our guest rooms, but I do not have a definate date scheduled. Our guest rooms are inspected thoroughly every month...
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I booked this hotel through hotels.com because of the rate (and free breakfast), for a quick spontaneous night over Easter weekend.
The room - could get it nice and cold (excellent)
The bed - king size (nice), was comfy
The bathroom - tiny - but the water was hot and plentiful
The walls - paper thin - this hotel is...
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Thank you for the great comments about your recent stay with us. I am pleased that with the exception of the thin walls & tiny bathroom you enjoyed everything we had to offer. I will pass your comments about Gina our auditor on to her so she knows what a great job she is doing. We look forward to having...
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We stayed one night at the Best Western Carriage House Inn, Watertown, NY. Because of an injury, I travel with my own therapeutic pillow ($150). Unfortunately, this time I forgot the pillow in the room when we checked out. Upon returning home, I called the hotel to see if they could return my pillow - offering to pay the shipping...
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Thank you for taking time to write a response about your recent stay with us. I apologize that your stay was not all that it could have been. I have spoken to my executive houskeeper about your theraputic pillow. She does have one, but we are unsure if it is yours. Please let me know which room you were in...
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Hi, just got back from a weekend getaway to Watertown. We love staying at the Carriage House Inn...it's older but in a classic way...and it is super duper clean! We live just across the border and like coming over to hit the Cracker Barrel, Ponderosa, and TJ Maxx that we just don't get in Ontario. We've had super friendly staff...
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87 Reviews
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