Everything else was OK The shower temperature would change automatically from bitter cold to scalding hot. ran it for several minutes but no stability. More

This was a road trip stop for us and found by searching for Best Westerns because we recently became part of the Rewards program there. It was a decent motel! Friendly and helpful front desk staff, clean and warm room, parking plentiful. Internet was spotty in the evening but better in the AM. Went to the pub the front desk... More

We stayed here to visit towns in the upper Finger Lakes and to shop at the Waterloo outlet mall. It has a motel layout, but with the rear rooms below the upper. They put us back there, even though we had requested upper level. The rear rooms are dark and low-ceilinged, but quiet. The bed was OK, but the sheets... More

This MOTEL is average at best. Customer service is great though - IF the right person is at the front desk. The rooms at the back of the facility are dark, damp, and smelly. The front is slightly better. It's still the best in town - but far from the best option in the area. More

We stayed here as a last resort really! We tried to stay closer to the Finger lakes but arrived Saturday evening and of course everywhere was fully booked for the weekend. Anyway, it was clean and comfy and the lady who checked us in was friendly. The room was a little dark with only a small window looking out on... More

Clean, flat screen tv's with lots of channels, lots of big comfortable pillows on newer softer matreses. We've stayed here twice now and I would definately recommend. More

My son and I stayed here for a night during a bike trip along the Erie Canal. There are not a lot of lodging opportunities in the area, so we chose the Best Western. We spoke with several different front-desk people; During check-in, while asking questions about the area, and at breakfast the next morning. They were uniformly extremely friendly,... More

My wife, daughter and I came in very late to suprise my grandfather who lives in town. The check-in process was very easy and they were able to even upgrade my room for me despite being so late. Pricing was pretty darn high for a hotel of this quality and location. Pros: - Clean hotel - Good location for those... More

As a disabled traveler, I need to be vigilant about asking the right questions and I often follow up on confirmed reservations to be sure that the room reservation is wheelchair accessible. This hotel took my reservation for 4 -days for a wheelchair accessible room and upon following up --with a person claiming to be the owner-- discovered that this... More