Desk clerk let us know at check-in that we didn't deserve much of a room because we booked through Expedia. The fact that we booked--and paid in full--more that 3 months before made no difference. I'm not sure if this problem should be laid at the feet of Hampton Inn, or Expedia. Either way, we got a postage-stamp room, while...
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From the moment I checked in every front desk employee went out of their way to ask me what they could do to assist me with my stay and gave insightful suggestions of local attractions. The room was very clean and comfortable and the location is nicely set in a peaceful location away from the interstate but convenient to everything...
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Stayed here for one night. It's near NC State and not far from the highways. Very convenient. The breakfast was good and the room clean and well stocked with toiletries, towels, microwave and coffeemaker.....everything was very good.
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Hey Liza9999,
Thanks so much for reviewing our hotel! I am so glad that you enjoyed your stay with us and that you found the hotel was well stocked with amenities and convenient to where you needed to go, being the NCSU campus.
I hope that next time you are in the area, you will choose to stay with us...
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Tried to put me into the wrong type of room. Then put me into a smoking room that was not made up.
Also had my son in the wrong type room.
No pillows for the fold out bed.
Can't wait for breakfast !!
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Hi John B! Thanks so much for sharing your experience with us. We certainly appreciate any feedback, giving us the opportunity to make improvements where seen fit.
It does seem the weekend you were here we were quite busy with a city wide event and weddings going on. It is great to have this business although at times it does...
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This stay was just as pleasant as the others at Hampton inns. Always what you need. Always clean. Feels like home
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Hi Preston P! Thanks so much for reviewing our hotel!
We often take time to review things we did not like or when things went wrong, and forget to review things we enjoyed. So, we definitely appreciate your feedback! It's always nice to hear encouraging words.
The things you mentioned are all things that make Hampton hotels great. People love...
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Arrived in Cary on a Friday and received a very sweet welcome from the check in guy. However, once I arrived at my room I was disappointed. I was very close to the elevators and could hear elevator noise and chatting guests walking in the halls. The bathroom shower had visible mold and it did not smell fresh. I was...
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Hi Joy G,
We certainly thank you for your feedback, as we always like to know where we can make improvements.
I do hate that you did not enjoy your room and were not able to find what you like to eat at breakfast in the morning. I certainly do understand how the noise of the elevator and the bathroom...
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This Hampton inn was nice and the property is well maintained. The breakfast was always nicely laid out and available. The cost was great and I enjoyed my stay.
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Dear A_ Florida_Traveler,
Thanks so much for your review. We are so happy to hear that you enjoyed your stay!
We're also happy to hear that you took note of some of the things that we think makes our property great as well! We're proud to have the great engineering staff that we do that work hard everyday to ensure...
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This is a great place to stay! It is the best place to stay while in the Cary/Raleigh area! The staff is wonderful! We are up late as well, and Grace, who is at the front desk is awesome! She is always freindly, helpful, and great to be around! The hotel is the best and I wouldnt stay anywhere else...
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Hi Lala C,
We certainly appreciate your great feedback. We always like to hear if we are doing a good job. We do feel very lucky to have great employees like Grace! She is definitely all the things you mentioned like friendly, helpful and great to be around. We are glad for your review and thankful that you would recommend...
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My husband and I spent one night at this hotel, arriving in Cary for an unexpected funeral.
Since we were unfamiliar with the area, we found the desk staff very helpful when we made our reservation (they verified our locations) and were very courteous when we arrived, giving us an early check in as requested. We were meeting other family...
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I'd just like to take the time to thank you for giving us feedback. We love to hear about the things we are doing right and the things that we can improve on!
I am glad that in your time of need our staff was able to efficiently take care of your needs. We do stive to take care of...
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Stayed one night for a business trip. Had trepidations about being so close to a hospital thinking that sirens would keep me awake all night but heard virtually no outside noise which was great! The bed was clean and comfortable with adequate pillows. Liked that microwave and refrigerator were in the room. Free breakfast was normally what I have for...
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Thank you, Vivian H, for your response! We always appreciate any honest feedback, as it does help us make improvements.
I'm happy to hear that other than the noisy AC that you did enjoy your stay. We normally have a maintenance man on property to fix anything like this, but I do understand what a inconvenience this would be in...
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