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All 16 Chapel Hill hotels

Sheraton Chapel Hill Hotel

3.5 of 5
One Europa Drive, Chapel Hill, NC 27517
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82%
Ranked #9 of 16 hotels in Chapel Hill
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154 reviews from our community

Traveller rating
    63
    60
    21
    9
    1
See reviews for
Families
39
 
Couples
25
 
Solo
17
 
Business
66
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed 7 June 2013

First ... excellent service. Steven Cory stood out to me, but Matthew was great, and frankly, everyone was wonderful. The breakfast was delicious. Poached eggs in a chafing dish waiting for me. Another positive: I requested the room to be fragrance free, and it was. Really appreciate it. The room however was damp and dank. I felt sticky the whole... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 June 2013

We appreciate your feedback. The team at the Sheraton Chapel Hill takes every response seriously. Steven & Matthew are truely assets for the hotel. Your comments have been shared with the operations team. The hotel did experience a mechanical error on our HVAC and was fixed within 24 hours. I am extremely sorry that you faced this issue during your... More

Fort Collins
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 June 2013

This hotel earns its stars with engaged, helpful staff catering to guests with non-crowded open spaces. The front desk staff took time to help us map out points of interest and make great suggestions for dinner. Best business center of any hotel with open space, comfortable seating, and near the Starbucks complimentary coffee pot.

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StevenCory, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review
8 June 2013

Thank you so much for your review, it seriously makes our day to know that we connected with you as our guest and provided the high standard of stay we strive to give every guest. Our Starbucks Coffee is a major hit with everyone and rest assured we will have a fresh cup waiting for you on your next visit.... More

Asheville, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 June 2013

I stayed at this hotel for a business trip on Memorial Day weekend. The check in was fast and the lady gave suggestions for a late dinner and a voucher for a free appetizer. The room was small but the bed was very comfortable and and it was a quiet location. Convenient to UNC where I was shooting an early... More

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tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review
4 June 2013

We greatly appreciate your feedback. We try to make sure every guest has a wonderful stay. I will make sure all our staff see your comments. We look forward to serving you again soon. Sincerely, Ted Milby Director of Rooms More

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013

Nice clean room. Staff extremely polite and helpful. Nice outdoor pool with nice lounge chairs and the most comfortable beds! I had a great night sleep.. Exactly what I look for on a hotel. Oh yeah and even a great workout room! I will definitely sty here gain when I come back to the area.

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
22 May 2013

Thank you for your great feedback! I am glad you enjoyed your stay at the Sheraton Chapel Hill. We take pride in making each guest experience a personalized service. We look forward to serving you soon. Nitin Khanna More

Scottsdale, Arizona
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 8 May 2013

In town for a wedding, which meant several guests with the same last name reserved different rooms. We ended up getting the wrong bill- TWICE- for other family members. Our room had NO fan in the bathroom, one towel rack- placed in the shower, one robe to use by two guests, mold stains in shower, and great number of outlets... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

Thank you for taking time to provide us with your feedback. I apologize that we did not meet your expectations during your recent stay. Your feedback has been shared with each department manager. We are providing additional training to our team members so we can improve our services for future. I hope you give us another when you visit Chapel... More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Attended training at UNC and stayed at the Sheraton. The hotel is off campus with approximately a 10 minute ride to where I was going on campus. I tool the shuttle everyday which was really nice. I scheduled my transportation in advance for every morning and afternoon. Breakfast and a restaurant are on site. Didn't really see anyone eating breakfast... More

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StevenCory, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review
23 May 2013

Thank you so much for your review and your positive feedback. We are in a great spot for easy travel on our complimentary shuttle to anywhere in a five mile radius. Our Sheraton Sweet Sleeper Bed is always a winner with out guests and I am so glad to hear it was for you. We do offer complimentary safety deposit... More

tomchrissi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2013

During our spring break, we took our son down to visit Elon University and the University of North Carolina. We stayed at the Sheraton Chapel Hill during our visit. What a fabulous choice! It was in a perfect location with great amenities and was a spotless hotel. Thank you to the staff for your warm and friendly hospitality. We will... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
14 May 2013

Thank you for sharing a 5 star review. We appreciate you taking time to write about your wonderful experience at the Sheraton Chapel Hill. As you mentioned we are perfectly located between UNC, Duke and Elon. Our staff takes pride in making every guest experience a memorable one. We look forward to your next visit to Chapel Hill. Thank you,... More

Hampton, VA
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 28 April 2013

The room was very comfortable and clean. The exercise facility had a great a variety of equipment. Remember to bring your ear-buds because each machine has its own screen & if you want to listen while exercising, you will need those. The breakfast was expensive so we didn't eat there. The hotel was easy to find and see from the... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
14 May 2013

Thank you for writing about your recent stay at the Sheraton Chapel Hill. I am glad you enjoyed your recent visit. We look forward to serving you soon. Thank you, Nitin Khanna More

Winston Salem, North Carolina
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 April 2013

Middle of the road Sheraton. Staff was adequately friendly. I stayed one night; arriving at 11:30pm and leaving at 8:30am. I wanted a Sheraton Sweet Sleeper bed and a shower, and this hotel satisfied both requirements swimmingly. As noted by other reviewers, the gym was surprisingly spacious and well equipped.

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

I am glad you had a great experience with your recent stay at the Sheraton Chapel Hill. Our team goes an extra mile to make every guest feel special. Thank you for sharing your feedback. Nitin Khanna More

Washington DC
Top Contributor
70 reviews 70 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 9 April 2013

The Sheraton, Chapel Hill is on the north side of 15-501. The Marriott Residence Inn, where I usually stay, is on the south side of 15-501, almost directly across the street-freeway. I stayed at the Sheraton for two nights. Here is the comparison. Price: About the same. The Sheraton is a little cheaper, at $100, than the Marriott, which can... More

Was this review helpful? Yes 1
See 6 more reviews by espanasiempre for Chapel Hill
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

Thank you for taking time to write about your recent experience at the Sheraton Chapel Hill. The Sheraton Sweet Sleeper beds are the best in the industry and I am glad you liked them. We look forward to serving you in the near future. Thank you, Nitin Khanna More

 
 
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Additional Information about Sheraton Chapel Hill Hotel

Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Region: United States > North Carolina > Chapel Hill
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Chapel Hill
#9 Family Hotels in Chapel Hill
Price range (per night): RM391 - 667
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 
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