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DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5
895 W Trade St, Charlotte, NC 28202-1122
Hotel amenities
DoubleTree by Hilton Hotel Charlotte - Gateway Village
Ranked #28 of 169 hotels in Charlotte
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    31
    43
    19
    6
    0
Date Rating
Lititz, Pennsylvania
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 December 2011

Great Location, Easy walking distance to many downtown restaurants and pubs. More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
4 January 2012

Thank you for taking the time to review our property and for choosing to stay at the Doubletree by Hilton Charlotte. We are glad you enjoyed your stay. We look forward to seeing you again soon. More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 28 November 2011

The rooms at the Doubletree are very modern, yet cozy! The bed was amazing and welcoming after a night on the town. My boyfriend and I took a walk to have dinner at the King's Kitchen, which i totally recommend, and summed up the evening with drinks at the bar downstairs at the hotel. It was a wonderful getaway and... More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
12 December 2011

Thank you for taking the time to write regarding your recent visit and for choosing to stay at the Doubletree by Hilton Charlotte. We are happy to hear that you and your boyfriend had a wonderful stay. Also we couldn't agree more with the Kings Kitchen recommendation. Thank you for your business and for your comments. We look forward to... More

USA
Top Contributor
240 reviews 240 reviews
Reviews in 95 cities Reviews in 95 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 18 November 2011

Updated hotel with some nice modern touches. Good bed, sheets and pillows. Also, nice lobby area and excellent front desk staff. Rachel was SUPER helpful when we checked in- friendly and resourceful. We could only get one of our 2 rooms at the time, but she set it up perfectly so when we got back later that night, everything went... More

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See 5 more reviews by GlendaleCA for Charlotte
Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
21 November 2011

Thank you for your comments regarding your recent stay at the Doubletree by Hilton Charlotte. I am glad that you enjoyed our facility and service. I will gladly pass your comments on to Rachel. Please accept my apology for any confusion regarding our breakfast buffet. We do offer the Items that you mentioned in your review, but it is located... More

Charleston, SC
1 review
4 of 5 stars Reviewed 1 November 2011

My wife and I stayed here last week (end of Oct 2011). Great location downtown. The hotel sits right next to Johnson and Wales University (culinary school). The hotel (lobby, rooms, etc) looked very recently renovated - all looked very nice and modern. Check-in was easy and enjoyable. Received the delicious cookies on arrival (I ate both as my wife... More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
7 November 2011

Thank you for taking the time to give us such a wonderful review. We are happy to hear you enjoyed your stay with us and also enjoyed the city. We hope to see you soon. More

Anderson,SC
Senior Contributor
46 reviews 46 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 31 October 2011

My wife and I stayed at the Doubletree Gateway Village Saturday night. We went to the Carolina Panthers game on 10-30-11. The hotel was renovated since our last stay and looks nice. The hotel was rather clean but need to work on cleaning behind the door in bathroom. The room was ok (no refidgerator or microwave) and no water etc.... More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
3 November 2011

Thank you for taking the time to review our property. We are happy to hear that you like the improvements we have made. We do apologize for not making your stay as GREAT as we should have been. We are taking the necessary steps to improve on the items mentioned. On your next trip to Charlotte please feel free to... More

High Point, North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 October 2011

My husband and I planned a trip to see the Charlotte Panthers. We tried our luck with the downtown Doubletree. We could not be happier! Easy check-in. Delicious warm homemade chocolate chip cookie! Yum! Clean modern room with great view. Super location to the stadium! We cannot wait for our neext trip to Charlotte and another stay at the Doubletree! More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
2 November 2011

Thank you so much for your review. I am delighted that you "tried your luck" with us and enjoyed our newly renovated guestrooms. It is always a pleasure to welcome new vistors to the Doubletree by Hilton Charlotte family. Our guest service team and I truly look forward to your next visit. Until then we will keep the cookies warm... More

Danbury, Connecticut
1 review
3 of 5 stars Reviewed 28 October 2011

Nice well kept property, but get ready to be nickled and dimed for everything (parking, internet access etc). Rooms are clean, bright and updated with great workspace. Hotel is located in downtown adjacent to Johnson & Wales University; several robberies have occurred in the past few weeks, so I would be cautious about walking at night. More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
3 November 2011

Thank you for your response and for your comments. I regret that our charges for parking and internet access left a bad impression. It is very important to me that our pricing for these services be competitive with similar full service hotels in the market. I will update my research to ensure that these charges are in line and make... More

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 16 October 2011

I am in Charlotte twice a year for work and have always stayed at this DoubleTree. It's so nice to see the same staff and be greeted in such a warm way. Even without the cookie, I'd still be glad to be there! The renovated guest rooms are terrific. They are brighter and have some nice features like good desktop... More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
18 October 2011

Thank you so much for your review. I am delighted that you found our renovations comfortable and appealing. It is always a pleasure to welcome you to the Doubletree by Hilton Charlotte. Our guest service team and I truly look forward to your next visit. Until then...happy trails. More

Greenville, South Carolina
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 September 2011

I love the new updates just recently completed. I love the signature cookies at check-in. We booked out room through priceline so we got a great deal. Be aware parking is $13/night and just off of rebranding and so ice machine was broken on my floor. The spaces up from are tight and there is a hertz rental counter that... More

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Bill DeLoache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
22 September 2011

Thank you for taking the time to review our property. We are happy to hear that you like the improvements we have made. We do apologize for the ice machine not working during your stay. The necessary steps have been taken to put the machine back in proper working order. We look forward to seeing you in the near future.... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 September 2011

When we first arrived they messed up my room and gave me double beds instead of a king size bed. The did however fix it...the next morning on a Saturday morning, I woke up at 8am to the sound of hammering above me. They put me in a room under the room they were repairing! More

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

  • Doubletree Hotel Charlotte
  • Doubletree Charlotte
  • Charlotte Doubletree
Address: 895 W Trade St, Charlotte, NC 28202-1122
Price range (per night):* RM339 - 617

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