The hotel was very clean, the staff were great. I ate the the Caffe Siena resturant and courtney was very pleasant. A great dinning experience and stay.. I reccomend this hotel and resturant More

On the good side, this is a great location, the rooms look nice and the staff is very friendly. The hotel has a sitting area, workout room and pool on the roof (with great views of the city). The business center was seldom busy and could easily be used to check email. On the bad side, there were some maintenance... More

Had reservation for 2 nights only stayed one night. Good location in downtown Charlotte. Check in went fine, valet parking, professional staff. I do not like the sink out in the bedroom and not in the bathroom. It is very inconvenient when one person is sleeping and one is up. My room had a wonderful view of a flat roof... More

This hotel was great. The room was clean and updated. The staff was very pleasant. I would definitely stay here again. More

The room was excellent to be sure, but I have come to expect that at "the inn". Courtney the manager was unbelieveible anything I asked of her she was johnny on the spot. Although there are many great resturants in the downtown Charolette area I like to stay close to home. The food at the Caffe Siena is excellent. The... More

I enjoyed my stay at this hotel. The rooms were very nice and update. I would suggest to you to stay on a higher floor due to the noise of the outside nightlife. I stayed on the 5th floor and I could hear the outside noise to well after 11:30pm. The overall condition of the hotel was very nice and... More

Very, very friendly staff. We stayed for 5 nights while at a Company event at the convention center. We were greeted every time we left and returned and almost always with a smile. The location is accross the street from the Time Warner arena and about 6 blocks from the convention center. I wasn't crazy about the sink arrangement, but... More

We drove down from Pennsylvania for a wedding and the bride blocked rooms. The entire staff was very efficient and friendly while still remaining professional. Courtney who waited on us while we were on the Veranda of the restaurant was wonderful. I can't say enough good things about her. More

My associate and I had a late dinner. The staff and food were excellent. (Leah was our server) More