The hotel staff really make the stay worth while...Carolyn Jackson(front desk), thank you for all that you do to make our stay such a wonderful experience. We could not have done it without you! The location, service, food and additional amenities are excellent. Management has gone beyond what's required to make their guest "welcome"...they provided additional areas for entertainment and... More

Clean, hotel staff very efficient consider it was busy CIAA Basketball conference weekend. Hotel restaurant was wonderful, especially the full breakfast buffet. More

From the minute I walked in the door the staff was exceptionally helpful. I was able to check-in to my room at 8am, well before the traditional 3pm mark. The location is very convenient to downtown amenities and around a 5 minute walk to the convention center with hundreds of local restaurants and bars all within walking distance. The hotel... More

This hotel is great. They provide excellent service. Everything I ask for was address and handled professionally. I would recommend this hotel to anyone who wants a great experience. The food was excellent and the bar drinks and service was excellent. More

Holiday Inn has a wonderful staff and a great location. I'm a Charlottean but have used this hotel for several family functions over the years and have ALWAYS had top notch customer service. The location is fantastic for walking distance to whatever you want to do...nightclubbing, dining, touring museums. And for the beatiful and comfortable accomodations, you can't beat the... More

I spent three nights at this hotel to host a training event for my company and I would highly recommend it as an event location. I received fantastic service from every employee and our room was ready to go well in advance of our start-time each morning (with breakfast, coffee, water, etc). The catering staff also watched and only came... More

That hotel is located uptown in the heart of Charlotte. Due to the fact that all buildings are higher than that hotel once can only take a look of North College Street. The rooms from the other side views the parking decks. The rooms by itselfe are styled to the 90´s. Minibar is not existing but WLAN for free. The... More

The location of this property is superb. It is within a block or two of the Discovery Place, Time Warner arena and a variety of excellent restaurants. The room that we were given was recently redocorated. Everything was clean, attractive and of high quality. The beds were comfortable. Wireless service is included. I stayed at the Marriot the last time... More

Spent one night, late check in, but very friendly front desk. Nice bed, but I tripped on frame in the a.m. and whacked my toe, otherwise would have been 5 star. Parking garage attached, but not handy. Upon check out was again treated like roylaty. Don't often stay at HI, but was impressed with this one. More