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Brookwood Inn - Charlotte

1200 West Sugar Creek Road, Charlotte, NC 28213
Hotel amenities
Brookwood Inn - Charlotte
Ranked #139 of 166 hotels in Charlotte
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12 reviews from our community

    Trip type
Traveller rating
    2
    2
    2
    1
    5
Date Rating
1 review
1 of 5 stars Reviewed 20 February 2013 via mobile

The manager gets drunk and calls in the middle of the night if you complain about service. She is rude and makes excuses instead of helping customers with complaints. We paid for a week in advance but left on the second night because of several incidents and was told we will not be refunded. We have even made a formal... More

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New York City
1 review
1 of 5 stars Reviewed 5 November 2012

Don't stay here unless you like to be swindled and insulted. They 'offer' free wifi which turns out to be nonexistent. If you complain they try to shout you down. Be careful to provide proof of your time of check in or they may refuse to refund you. The management of this hotel need to learn that if you treat... More

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north carolina
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 May 2012

The very first thing I noticed this time around was the very clean pool. I did'nt swim but wish I could have.I have stayed here before many times. The room I get is second floor front side. Very clean!! The staff is always courteous and friendly. The area is just alright. But keep this in mind- all the other motels... More

Was this review helpful? Yes 2
Louisville, Kentucky
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 March 2012

The bathrooms were nasty, and the room had roaches. Disgusting!!! I kept my luggage on the bed, and I brought my own blanket.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 4 March 2012 via mobile

They have bed bugs n the lady is rude the shower was very dirty the wall was dirty please don't stay here

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 7 August 2011

No hairdryer, no coffee maker. boo-hoo. Had sink with counter, tub/shower/toilet, and TV that worked, and small refrigerator and microwave. Oh, and a bed I slept OK in. Ridiculously low price and worth every penny :) I only slept there and saved a lot of money. Outdoor pool looked OK and people were swimming. Coffee in the lobby until at... More

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Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 17 June 2010

last week I stayed at the brookwood inn charlotte, it was real nice place to stay i had a couple of friends that didnt know english and the front desk clerk were bilingual, and is nice so next time we go to charlotte we are staying in this hotel they also had a swimming pool and continental breakfast in the... More

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Dallas, TX
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 21 November 2007

They gave me the $29 rate on the coupon I presented, but the taxes and fees raised it to $36. This motel is older (the tub, which had been coated, was peeling, & tile was falling off the wall) but it was moderately clean, with microwave and frig. The wifi connection was slow. Desk help was ok, as was the... More

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brookwood, sugar creek rd charlotte NC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 October 2007

What an awful place to stay. This place has roachs, dirty carpets that turns your white socks black. Desk clerk was the rudest clerk I have ever experenced, when house keeping cleaned the room they took my remote and when I asked for another remote I waited 2 days when I went down to ask for a remote I was... More

Was this review helpful? Yes 1
raleigh, nc
1 review
4 of 5 stars Reviewed 16 June 2007

I happened upon this hotel while looking for friends who were just married. Though a budget hotel, the rooms were clean and comfortable, and the pool inviting. What made my stay very enjoyable was the staff. They went above and beyond. I was greeted as though a long lost family member. When asked about restaurantrs in the area Kathy and... More

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Additional Information about Brookwood Inn - Charlotte

Also Known As:
Brookwood Hotel Charlotte
Address: 1200 West Sugar Creek Road, Charlotte, NC 28213
Region: United States > North Carolina > Charlotte
Amenities:
Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #139 of 166 hotels in Charlotte
Price range (per night): RM60 - 329
Reservation Options:
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