My family and I checked into this property on Saturday May 5, 2012 for an overnight stay while we were attending a basketball tournament. After a great check in, we went to the room to put our luggage in. I normally go over hotel rooms with a fine tooth comb, but due to our basketball schedule, I was not able... More

I love staying in Hyatt's- the rooms are large and spacious. I was impressed by this one until I showered- there was a clump of hair at the drain- before I showered, and the shower itself was not clean. If it wasn't for the shower, the hotel would have been perfect- but that is such a simple thing to do,... More

The location is great there are several restaurants nearby and shopping! I had a king suite and it seemed to be very clean. The only disappointment was not having a microwave in the room but there is a small fridge. The free breakfast is ok they try to offer a little variety but if you want the extras like bacon,... More

Stopped on our way through from a HHI trip. Had two youngs kids along this time around. The pull out couch was a nice touch as they couldn't manage to sleep in the same bed together. :) Check in was a breeze and the property is in good shape. The staff was friendly and about the only issue was the... More

Yes~ this is far more than I expected for the rate! Room was immaculate, awesome bedding, living room area, modern, super comfortable. All rooms have flat screens that swivel, fridge, desk, wet bar area. Employees were so welcoming and friendly. Maybe I am a sucker for being called 'sugar', by wide smiling front desk personnel, but oh well. Customer service... More

We stayed at the Hyatt for the 3rd time. The breakfast seemed to be not as nice as our last visit. Less choices. When we arrived we had a small maintenance issue. This was solved with a very quick visit and a promise that they would fix or replace. It was solved by a very professional lady, who did a... More

We were in Charlotte visiting family and stayed at the Hyatt for several nights with 5 of us in 2 adjoining rooms. Everything was fresh, new, roomy. Far more than we expected for such a low rate. And breakfast was generous with plenty of fresh fruit. Couldn't ask for anything more from this kind of hotel. More

I started staying at Hyatt Place hotels because of this hotel, though I found out that they aren't all the same. The staff here truly treats you like family - Andrew, David, Lucy, Joel - they rememer my name each time I'm here (once a year or so) and so it is easy to remember theirs! I have hosted meetings... More

I was planning on staying in Charlotte overnight on my way to Daytona Beach. I wanted a hotel that was close to the interstate. I had stayed at a Hyatt Place in Pittsburgh in 2011 and was very pleased so when I saw one in South Charlotte, I decided to book it. When I got in, check in was quick... More