Kristine and Emma are excellent people as it relates to customer service and making my stay at the hotel extremely comforable and relaxing.
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- Renaissance Charlotte Hotel
- Renaissance Charlotte
- Charlotte Renaissance

Kristine and Emma are excellent people as it relates to customer service and making my stay at the hotel extremely comforable and relaxing.
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Thank you for taking the time to write a review in regards the service that you received during your stay at the Renaissance Charlotte Suites Hotel. Your comments will be passed to noted staff members. Thank you for selecting our hotel!
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I stay here pretty regularly, the hotel staff is awesome and the rooms are spacious. From the front desk, the club room, and the resturant staff. Most nights I grab a drink at the bar and the bartenders are awesome....filled with personality and friendliness. Emma and Kristina keep me coming back week after week for more. Will continue to stay...
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Guest satisfaction is one of our major goals, and I am happy that our staff was able to make your experience with us enjoyable. Thank you for your continued patronage with us. We look forward to the opportunity of serving you again.
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There are not many choices for hotels in this area of Charlotte so based on the recommendations I decided to stay here and was not disappointed. The rooms are spacious, clean and adequate for a one or two nite stay. I only had the chance to sleep here after a long business filled day so I did not get to...
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Comfort while away from home is key to travelers, and we are happy that you where able to find that at our hotel. Thank you for selecting our hotel, and we look forward to serving you again in the near future!
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My husband and I come to Charlotte often for business. We always stay here. The staff and service here is top-notch. The location is perfect for us because it is so close to the airport and work.
The hotel has great meeting rooms and does an excelent job with meetings and private parties.
I want to give a special thank...
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Thank you for taking the time to write a review in regards the service that you received during your stay at the Renaissance Charlotte Suites Hotel. Your comments will be passed to noted staff members. We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you once again in the near...
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First off, let me state that I am Platinum Elite w/the Marriott chain & it takes in excess of 49 "paid" nights to earn the status, so I am well aware of how a Renaissance should look/feel,etc.
This hotel reminded me of an Embassy Suites that had been converted to a Renaissance...right down to the circular atrium & room layout....
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Thank you for taking the time to write a review in regards to your stay at the Renaissance Charlotte Suites Hotel. I am fully aware that you have many choices in hotels, and we are grateful to have taken the time to inform us your experience. We will look into this with the appropriate staff member (s), and we welcome...
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I frequently visit Charlotte for business and always stay at the Renaissance. Initially it was for the convenience to our corporate office, but now it's because of the wonderful staff and the excellent service I receive from the time I walk in the door until my departure. While everyone from the bellman, to the front desk staff, to the wait...
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We appreciate you taking the time to tell us about your stay, and the service that our staff provided. I am fully aware that you have many choices in hotels, and we are happy you have continued to choose our location. We welcome the opportunity to continue serving you again in the near future. Thank you for selecting our hotel!
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First, some background. After checking our for an early-morning meeting, I needed to return my rental car, shuttle to the airport and then back to Renaissance to connect with a colleague for a late-morning meeting. The narrow window of time boosted my stress, but before leaving the hotel in the morning, I asked the staff about the shuttle schedule and...
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Thank you for taking the time to write a review in regards to your stay at the our hotel. I am fully aware that you have many choices in hotels, and we are grateful to have taken the time to inform us of the recent experience you had with our staff and the service provided. Guest satisfaction is key to...
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I was on a business trip and needed a full service hotel that would also be comfortable for a few hours of work before my business meeting. I was very pleased with this Renaissance. It's modern with quality ammenities and is close to the airport. Airport hotels in Charlotte can be hit-or-miss so its good to know that this is...
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We are glad that you had such a wonderful experience during your stay. We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you again in the near future. Thank you for selecting our hotel!
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Two nights at this hotel for business in Jan. 2012. Staff was very helpful and courteous. Very clean and large two room suites. Good room service.
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As a business traveler, when looking for a hotel we know that location and convenience is key, and we are happy you where able to find everything you needed. We look forward to serving you again in the near future. Thank you for selecting our hotel!
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Recent stay at this hotel was a surprise. The rooms were large with many added amenities and comfortable. The bed was restful and spacious. TVs were large with one in bedroom and one in sitting area. Bathroom was clean and large. We arrived late because of a flight delay and the staff was excellent and quick. The checkout experience was...
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Receiving feedback from our guest enables us to improve in areas of concern. Guest satisfaction is one of our major goals, and we appreciate you taking the time to tell us about your stay. Thank you for selecting our hotel, and we look forward to serving you again in the near future!
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