Location is off I-77 lots of hotels nearby and eating places...basic food not high end stuff. Staff was very friendly and helpful. Older property is maintained well but could use some updated decor in the eating area. Was fine for an overnite stay but not a place to walk around at nite. Layout was confusing since the elevator is tucked... More

We were travelling from Ontario, Canada to Florida the day after Christmas and needed a good night's sleep in Charlotte N.C., our destination for the first night. I went to Travelocity Secret Hotels and was looking for a deal on a 3 1/2 star hotel. I chose one for $48 a night CDN $ and got this hotel, which was... More

I stayed in this hotel last weekend, January 7th-9th. I moved from my condo, put my furniture in storage and needed an affordable and safe place for two nights. Lashell greated me warmly and very professionally. I was a wreck after moving all day and her kindness made it all go away. The room was spacious, tv outdated but workable,... More

This hotel is wonderful! They thought of everything--literally! From the moment I arrived they made me feel like a guest. They added so many nice touches, it was better than being at home! They had everything--from Microwave popcorn in the room, to Security at night that left me a nice note on my car, not to leave my GPS out!... More

I thought this three-star booking exceeded expectation. The rooms are large and comfortable. The TV was not HDTV but we didn't hold that against them. The room was exceptionally clean. We found the staff friendly and accommodating. The complimentary breakfast was better than I've had at many hotels that offer just a continental breakfast. Our room had a nice view... More

I am traveling to Charlotte several days a week for business and typically stay at the Staybridge in Ballantyne, which is fantastic. When it was booked on a particiular week, I went to the Arrowood location. My experience was terrible. I stayed three nights and there was no housekeeping. I had to call the front desk to ask for clean... More

I've been staying here on a lot for the last 9 months. It took me a while to figure out the best hotel in the area for the money and the Staybridge Suites Arrowood is it. I reviewed it before and they have taken the critiques of other guests and I to heart. Here's why they are the best: -... More

i stayed at the Staybridge and was Highly disappointed.. Before i even checked in it too the front desk associate 5 minutes to come to the desk and she didnt even Greet me.. After finally checking in i come into my room although very clean and neat VERY outdated.. old TV's with a VHS/DVD combo and unlike most staybridges old... More

Arrived at this hotel on Labor Day. This hotel is in a business area, not a tourist area. The hotel itself is very nice but the area is a little seedy. Got back to the hotel about 11:00 pm on Labor Day. A policeman was walking through the parking lot. That was comforting but left me questioning the need for... More