I stayed at the TownPlace Suites in University Research Park for four nights in early May 2012 while in town on business. I usually stay down the road at the Courtyard (a very nice hotel), but for this longer stay, I opted for the combination of lower rate and suite convenience. The facility stands out on both accounts. As others... More

This place does not honor 'late arrival reservation'! I arrived late in Charlotte with a reservation from my corporate travel agency Carlson Travel. Upon arrival at 1:30 AM, the front desk tells me that they have completely sold out, and they don't have a room for me. All they can do is to get me a room at the Drury... More

Guess I should have used my points for a Tier II hotel. This place is a dump. The exterior is nice ( aren't they all?!), but the hallways were dark and the room was cramped, dated, and well-worn. The late-90's, cathode-ray tube-style TV was an absolute joke. The pool was dirty as hell, the wall were paper-thin, and the kid,... More

If I could give this place a two and a half rating I would. My original price for my one-bedroom suite was $145 per night. Normally my family normally stays at other Marriott properties such as The Residence Inn, Courtyard and even Springhill Suites. We stayed at TownPlace suites since the other options were sold out. When we arrived we... More

We stayed in a 2 bedroom suite. The front desk staff were wonderful. Very pleasant to deal with. The room was a bit dated and the living room couch and chair quite uncomfortable. The bedrooms were okay, fairly comfortable. The room was clean enough but the bathroom fan was very noisy. The burners for the stove were very loose and... More

I appreciated and enjoyed the fact that I was able to feel relaxed and comfortable the way I would at home. Customer service was very good and very accommodating. I thought the queen bed was also comfortable. My husband, however, did not think the bed was comfortable; but, it's differrent strokes for different folks. He did like the room, however,... More

Better than a hotel, more like a vacation rental. Clean rooms and friendly, helpful staff. Good location. Will defiinitely be back. More

Felt like home. Clean. Friendly customer service. Highly recommend. Beds are so comfy. More

Once again randi and her staff have gone above and beyond the call of duty. Again this year the state games region 5 team stayed at townplace suites and had the best stay ever. The word must have got out about last year, because 3 other regions stayed int h e hotel as well. As always jason and the rest... More