We were looking for a good hotel to stay in with our 3 kids that had a separate living room area, but at a reasonable cost. The hotel room was great for us. It had a separate kitchen area with a dishwasher and full size fridge. The bed was comfortable too and the room was very clean. Within walking distance,... More

A lot of Residence Inn's need some work as they are getting older and evidently not on the path for a lot of funding. This is especially true of the older styles that are built like apartment grounds. This one is built more in the hotel style with all rooms opening on central halls. To me this is a better... More

So I wanna love this hotel so much! The people during the day are great. You will see a lot of complaints about parking. Parking is terrible here. The hotel is hidden off the main path. There are different parking lots to park in and you have to find them as there is no signage. Checking in is difficult too.... More

The staff -front desk and food was above and beyond. Very helpful with directions, provided maps and suggestion. Sunday morning food lady even offered to assist me to my room as I was carrying three cups of drink. Room staff a bit iffy, room was clean but left note after 1st night that we needed supplies for three. When we... More

Big rooms (Suite w/ kitchenette), free breakfast, happy hour that included free food (not just drinks), and a friendly staff pushes this up to a Very Good rating. This hotel is a little older and as stated in other reviews, could use a bit of a makeover, but overall, was a good choice for our group that came in for... More

There are two parking lots. The first was full so I took a space in the lower lot. From that lot there is a round about walk to the front door but no steps. The rear hotel entrance was closer but required me to carry my luggage up two sets of exterior steps. I never felt safe in the lower... More

Stayed at this hotel with my daughter and her school debate team, and I want to call out the exemplary service meted out to us and the other schools staying there. The rooms were very comfortable & clean, although the bathrooms could use a remodel. Staff were attentive and intent on delivering good service, both at the check-in desk, in... More

Overall Southpark is an upscale Charlotte neighborhood but this hotel is not up to par. I used my certificate for free nights at this hotel in August 2012 and wished I had chosen to stay elsewhere. The rooms could use a makeover and the bath tubs are in desperate need of repair. We had a 2 bedroom suite and the... More

Having stayed in many Residence Inns around the country I can only say this one is typical of the others. And that is a very good thing. Consistency is something travelers of all persuasions desire. The suite was clean and well cared for except for what looked like a blood stain in the bathtub -- turned out to be rust.... More