The rooms are very nice--comfortable and clean. I stay here frequently and was disappointed on my most recent visit. All of my concerns have to do with the cafe and lobby area. Service at the cafe was ok from a quality perspective, but the counter staff never cracked a smile. They seemed too busy to relate to customers positively. The... More

This hotel is not the nicest but is sufficient for a few days. It's located in a very nice area near many of the best restaurants in the city plus the lobby staff is very attentive and helpful. The lobby looks like an upscale restaurant and in fact they also serve a limited selection of food items. More

I see a lot of mediocre reviews on this hotel and I really don't understand them. This is a Courtyard. It's not a Marriott, it's not a Renaissance, and it's not a Ritz. It's the Courtyard part of the chain. So OF COURSE it's not going to be one of these higher end hotels. But if you're wanting to stay... More

My husband and I have stayed here numerous times over the last 24 plus years - sometimes with our children and sometimes without. We have seen the hotel go through several major renovations. The latest renovation is wonderful! We recently stayed for one night in December. It was very quiet. The room and the halls were spotless. The staff were... More

This Marriott, while a bit older, is still a classic Courtyard property. The lobby is current which made breakfast and an evening beverage very convenient. My room was clean and comfortable which I expect from a Marriott property. My disappointment with this hotel was the lobby staff. As a frequent traveler I appreciate being greeted in a pleasant manner and... More

I am probably not going to stay here anymore even though the office I work at is right next door. The staff is nice but the hotel is just too old. They remodeled the lobby but didn't really care about their rooms. The drapes have stains, the shower curtain had mold, the internet is non existent (took me 10min to... More

I selected this Courtyard because of its proximity to where relatives live in Charlotte (very near SouthPark shopping area). While I was not disappointed, neither was I impressed; it is an older property and there is only so much that can be done in terms of remodeling/updating. While the room was clean and the bed comfortable, the bathroom left a... More

Had I not been in a brand new Courtyard last night, this location would have seemed adequate. The lobby has been remodeled to equal the newer Courtyards, the furniture in the room changed, however the layout of the room and particularly the bathroom is a throwback to earlier Courtyard styles. It was clean, about 2 miles off I77,and attempting to... More

We have stayed at this hotel many times and it contiunes to uphold its high standards. With the remodeling done in the lobby, it has a very modern, clean feel yet still has a comfortable air about it. The linens are always fresh and clean. Nice area convenient to shopping, restaurants, and activities. More