Came here last minute after a terrible experience with another hotel. They got me in & came to my room to check on me. The room was spotless, Ronnie has wonderful customer care skills. This is my new Charlotte hotel of choice More

Ate at the bar, the food was good. Room was very clean until I stumbled on my balcony. Guess the last person that stayed in my room likes to smoke weed. Tons of left overs. I ended up throwing it all away. I'm high on life! Maids check to see if balconies are clean as well. More

I work with a band so I get to this hotel every year. I'm never dissapointed but they have updated their facility so I wanted to update my review. The front desk staff is amazing. Not just with my easy-breezy check in for a group of 12... but seeing how they interact with other guests. Not only are they receptive... More

Stayed here 12/6/11-12/7/11. Pretty average hotel. The freshly decorated lobby is nice and welcoming but leads you to quite the disappointment once you get to your room. While nice and bright, it's much too bright to sit down and enjoy a cocktail though. The "bar / restaurant" consisted of a fast-food-esque counter and just didn't seem very inviting. We skipped... More

Ths is what the "other" hotels wish they could be! Exceptional service, great rooms and I love the new lobby and breakfast bar. Hilton should be proud! Will definitely be staying here again! Wish there was a hot tub! More

The room was clean and the bed was comfortable, close to dining and shopping, the ikea store down the road was amazing. Wifi would have been nice if avabale More

I have never written a hotel review, although I have stayed in many through the years. The bed was comfortable, but this hotel has almost no amenities. No complimentary breakfast, no vending machines (except for next to lobby), no microwave, no fridge, and no hair dryer. That's right, no hair dryer. When I got back home, I noticed that my... More

We were called to a nearby hospital for a family emergency and did not arrive at the hotel until 11 pm - without a reservation. The desk clerk was most cordial and quoted the “senior” room rate when I asked for it , but when she found we had a family member in the nearby (less than ½ a mile)... More

A one night business trip, found the hotel convenient (right off I-85) and my meeting at UNCC was nearby. New style King-bed room was kind of wierd, has new furniture with an integrated pull out desk, dresser, and closet along the one wall, made the room seem smaller then a standard Courtyard room used to be. The old closet area... More