Crowne Plaza Charlotte (NC): See 112 Hotel Reviews and 48 Photos

Also Known As:: Crowne Plaza Charlotte Hotel; Crowne Plaza Charlotte Hotel Charlotte; Charlotte Crowne Plaza

Address: 201 S McDowell St, Charlotte, NC 28204

Phone Number:

Region: United States > North Carolina > Charlotte > Second Ward

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #94 of 166 hotels in Charlotte

Price range (per night): RM349 - 609

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Crowne Plaza Charlotte Hotel is the Place to Meet. We could have stopped with spacious guest rooms, but we didn't. We thought you'd appreciate the value of flexible meeting space and a staff that can take care of all the details. Ask our sales department about our Crowne Meeting Director. Our hotel offers two elegant ballrooms, our Carolina ballroom offers nearly over 6,000 square feet of banquet space which is a beautiful setting, perfect for corporate meetings, weddings, receptions and social functions. The hotel features a total of 8 separate meeting rooms which can accommodate both large and small events. Every time you plan your event with us, we guarantee it will be successful. We're confident that you'll be pleased with our meeting expertise at the Crowne Plaza Charlotte Hotel. For more information, ask for the Sales Department. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Venere and HotelsClick so you can book your Crowne Plaza Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

amabrey

Colorado

Senior Contributor

39 reviews

16 hotel reviews

Reviews in 25 cities

6 helpful votes

“Great food right downtown!”

Reviewed 11 May 2013

Go eat at the side bar! Bartender John was incredibly gracious and the food was AMAZING! We were here for a seminar and it is centrally located with lots around!!!! Great hotel for business events or pleasure stays right downtown!

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See 3 more reviews by amabrey for Charlotte

Thank you for your positive comments regarding your experience at the Crowne Plaza. We get many positive comments regard John, and we are very glad he is part of our team. Thanks again, and I hope you will visit us again soon. Regards, Bill Moore General Manager More

Char B

Mobile, Alabama

Senior Reviewer

8 reviews

Reviews in 8 cities

1 helpful vote

“Great location but no privacy”

Reviewed 7 May 2013 via mobile

We stayed in this hotel on a business trip. Location is great, staff is friendly (except for the restaurant), and rooms are nice and comfortable. BUT walls are paper thin! Our neighbor next door was having a casual phone call and we heard every word. If someone next door is watching TV, and it doesn't have to be blaring loud... More

Thank you for your comments regarding your recent visit. I am sorry that some parts of your experience did not meet your expectations. It is always disappointing when any of our staff members come off as not being friendly. Most comments from our guests indicate that a friendly staff is one of the hotel's strengths. I will certainly look into... More

123marshallt

Augusta, Georgia

1 review

“Pleasant Hotwire Surprise.”

Reviewed 5 May 2013

I recommend the Crown Plaza in Uptown Charlotte. The Rooms are Clean and Spacious. The Staff was Courteous and Helpful... What more do you need to know??? I have nothing bad to say about my stay at this hotel... and that is rare for me. Simply... Stay here and be pleased.

Thank you for your comments regarding your experience at the Crowne Plaza Charlotte. I am glad the facilities and the service met your expectations, and I hope you will visit us often. Regards, Bill Moore General Manager More

xit95i95

Smithfield, North Carolina

Top Contributor

68 reviews

27 hotel reviews

Reviews in 30 cities

19 helpful votes

“We enjoyed our stay”

Reviewed 5 May 2013 via mobile

Service was good and rooms are clean. Property is a little tired and could use a renovation. We could hear the people next door. Overall we had a good stay. Close to greenway and we enjoyed the walk. Breakfast was good

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See 6 more reviews by xit95i95 for Charlotte

Thank you for your great feedback regarding your recent visit to the Charlotte. I am delighted that the Crowne Plaza met your expectations, and I hope you will choose us again on your next trip.. Regards, Bill Moore General Manager More

Theroyaltravelers

Atlanta

52 reviews

11 hotel reviews

Reviews in 16 cities

11 helpful votes

“Pulling for these guys”

Reviewed 4 May 2013

Good rooms and a nice walk to attractions. Charlotte is a fun and clean town. Overall good hotel. Some staff lacking in customer appreciation at front desk - didn't make you feel welcome, but others went out of their way to help (Louis). Breakfast bar needs to turn over quicker, but wait staff professional.

See 3 more reviews by Theroyaltravelers for Charlotte

Thank you for your feedback regarding your recent visit to the Crowne Plaza Charlotte. It is great to hear that Louis stood out for his courteous service, but it is disappointing that all of our associates did not stand out. I assure you that I will follow up on those comments. Once again, thank you for your comments. Regards, Bill... More

T S

Charlotte, North Carolina

Contributor

12 reviews

7 hotel reviews

Reviews in 7 cities

“Avoid The Crowne Plaza Charlotte”

Reviewed 27 April 2013

Stayed 4 nights in April 2013. Hotel is outdated and showing signs of deferred maintenance. Shower heads loose, floor grout stained, caulk around doors and bath counters looked like a 5 year old did it. Some pulls on the dresser were broken and others barley hanging on. Be sure to turn off the A/C-Heat before you go to sleep otherwise... More

Your feedback regarding your recent visit to the Crowne Plaza Charlotte is greatly appreciated. There is no excuse for the type of maintenance issues you described. The hotel has a strong preventative maintenance program to address just these types of issues, but in this case the hotel obviously fell short of the desired outcome. Thank you for your great comments... More

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sherfey2000

Dallas Texas

25 reviews

10 hotel reviews

Reviews in 9 cities

“Not well kept”

I stayed the week of April 22, 2013. It was very noisy and I did not sleep well. This was mostly road noise and sirens. The fan has no constant on position to provide white noise. I pulled the drawers out to put clothes away, and they fell on the floor. The slides for the drawers were busted. My white... More

See 9 more reviews by sherfey2000 for Charlotte

Thank you for your comments regarding your recent stay at the Crowne Plaza Charlotte. While I appreciate the positive feedback regarding our associates, it is always disappointing when the hotel falls so short of guest expectations in so many other areas. Poor maintenance and housekeeping is inexcusable, and I assure you that your comments are taken seriously, Once again thank... More

FrugalConsumer

Charlotte, NC

13 reviews

5 hotel reviews

14 helpful votes

“Convenient Hotel”

Reviewed 14 March 2013

Crowne Plaza is a nice hotel - nothing fancy but very convenient. It is within walking distance to the Epicenter and to Time Warner Arena. I would say its 5-6 blocks but it is an easy walk. The hotel itself was clean and the beds were comfortable. The rooms were a little outdated but not a big deal to me.... More

See 2 more reviews by FrugalConsumer for Charlotte

Thank you for your comments regarding your visit to Charlotte. I am delighted that the Crowne Plaza met your needs, and I hope you will come back to visit us soon. Regards, Bill Moore General Manager More

LaIslaBonitaNC

7 reviews

6 hotel reviews

Reviews in 6 cities

“Crowne Plaza stay”

The Crowne Plaza is located on the far end of uptown Charlotte, near the Blake Hotel. The hotel looked like it had been recently renovated, with nice rooms....a little small, but nice. Staff were extremely friendly and attentive. Free wi-fi is always an added bonus. They offered a GREAT rate for the night we stayed! Two reasons it did not... More

Thank you for your feedback regarding your stay at the Crowne Plaza Charlotte. I am glad you that found that our associates were friendly and responsive. The next time you are in Charlotte, I hope you will give us the opportunity to serve you again. Regards Bill Moore General Manager More

g n

New York City, New York

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

5 helpful votes

“Deep Cleaning”

Reviewed 8 March 2013

I've stayed at this property 4 different times as a last resort because everything else was booked in Uptown Charlotte. While the hotel staff is very nice and accomodating this property needs a deep cleaning. Each time I stayed there, I found dirty tiles in the bathroom, stains on the carpet and chairs. I put a towel on the fabric... More

Thank you for your comments regarding your recent visit to the Crowne Plaza Charlotte. While I appreciate the great feedback regarding our associates, it is very disappointing that the level of cleanliness did not meet your expectations. Excellent housekeeping is a standard that each guest should expect on every visit to the Crowne Plaza Charlotte. When the hotel falls short... More

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Crowne Plaza Charlotte Hotel Reviews, Charlotte

Crowne Plaza Charlotte

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