There was a mix up with my reservations and the front desk would not even help me fix the problem. They just gave me an 800 number to call and the number I called could not help be the hotel was individually own. The room had a strong odor of smoke, was old and needed updated and a good cleaning.... More

The area leaves a lot to be desired, but it worked out well for what I needed. I stayed there because it was a block away from the light rail. I took the light rail 7 stops to Uptown for a seminar. Left the car in the parking lot at the hotel with no problems. Rooms are very outdated, wifi... More

we checked into this hotel and while the hotel itself was clean, everything from the lobby, to the halls to the room itself-when we walked into our room it smelled horrible like mildew. it was so bad that you felt like the floors were wet and the chairs, bedding and pillows. i asked to be moved to another room and... More

We stayed here for a few days, because we had a wedding in Charlotte. We have chosen this hotel, for the price, easy to go by light rail up town in to Charlotte and close to the airport and highways. The Best Western is a nice hotel for few days. They are very friendly, it's nice to have breakfast in... More

I stayed Mid-week here and was pleasantly surprised at how inexpensive this hotel was. King room with fridge and microwave was only $63 after all taxes. This hotel is not perfect though. So if you want the Ritz then this location of Best Western is not for you. I was in Charlotte for a job interview and all I wanted... More

My mom & I were driving from CT to FL. Charlotte was a half way point. This place was great. Right off the highway. Lots of restaurants near by. Staff was friendly. Bed was comfortable. Towels soft. My mom loved the pastries. Great price. I can go on & on. The only bad thing I have to say...you can hear... More

Needed a place to overnight in Charlotte before going to an interview at the airport. Upon arriving at the hotel (interrupted the clerks dinner) the elevator was not working. The maintenance guy had to lead me around upstairs and open the second level door for me. Got to my room and the room key wouldn't work. Luckily the maintenance guy... More

The rooms were great.. Service was awesome. I would most definatly come back again. Oh and the location is the best. Easy access to everything. Thanks for the wonderful stay. More

My g/f works for US Air so she gets a discount rate here. She was quoted a rate of 29.99 a night. We show up after arriving thru snow and ice and the front desk lady tried to say it would be 48 per night because it was 2 people. We told her that we were quoted a certain rate... More