This hotel is horrible. We made reservations several weeks in advance for the mountain tower. They gave us a loud room right above the HVAC fans. We asked to change rooms and went down to the bar to wait while on another room. The manager at the bar told us we couldn't have our baby In arms at the bar.... More

The response time to a stubborn machine was almost instantaneous....something you don't experience often. Tim, Bundy, Lionel, and Mike were truly awesome and never lost patience trying to retrieve my money. After 20+ minutes we all agreed that I could go continue playing and Mike (suit) would track me down. A short time later he found me then not only... More

My wife and I have been going to Cherokee for years . We used to really enjoy ourselves because occasionally we would win a little. Recently that has changed dramatically. Even some of the employees comment on how incredibly tight casino has become since they are paying for all of the new development. We were told that they get complaints... More

We took a leisurely Sunday drive up to Cherokee, NC based on the recommendation of our hotel staff in Asheville. The drive through the Smokies was incredibly beautiful. We arrived at the casino and found it to be HUGE. We played video poker for a few hours and had a few drinks which surprisingly were NOT complimentary, but overall we... More

I have been to this casino many times over the years and have seen it change ALOT. I have even reviewed it on this site. I am VERY pleased to say that this property has gone from ho hum, to what the hell (blackjack with a dealer, chips,and video cards?) To a truly world class property. It's huge...tons of tables... More

Not impressed - Tight slot machines, no free cocktails, no 24-hour table poker, the atmosphere felt like a funeral home, it took over an hour before a waiter to even ask if I needed something to drink ... though the casino was beautifully decorate ... I don't think I would I ever go back.

It is a great place! Everybody there is so good and accommodating! I did very well on the slots! the only problem I had was a smoker in the non-smoking area of the casino two slots over from me. I asked a casino server about the problem and it was quickly resolved!

The accommodations, service, things to do within the complex was great. No free drinks in the casino area was very disappointing because we have enjoyed the other Harrah casino's and were extremely pleased.

Very nice place and very friendly staff. I can't wait to go back. Good food and rooms were very nice and the entire place was spotless. Nice fun getaway. This place was huge with many different options and very surprised how well run it was. Even all the dealers and casino workers were just all so friendly.