The manager at this hotel was super helpful with a reservation cancellation through hotels.com. The reservation indicated that the hotel charged a penalty for cancellation. However, after making contact with the general manager, he was willing to cancel without penalty, and gave me instructions on how to contact hotels.com to get the reservation refunded. Everything went great! I really appreciated... More

We stayed in this hotel while visiting Charlotte Motor Speedway. We found this hotel to be very clean, quiet and comfortable, The staff was very nice and helpful. We would most definitly recommend this place to anyone planning to go to the Speedway. It is about mile and half away and very close to resturants and the Concord Mall, More

we stayed at this hotel from march22 2012 till march28 2012.the room was very clean. very fast check in and out. tonya was very helpfull in helping to find places we wanted to go..i stayed here in march 2008. there breakfast is very good and lots to eat.we are planning a return trip to concord next year. and you can... More

The front desk staff are very friendly and assist in many ways, suggetsing places to go, eat and have a great time. Very impressed with Tonia!!!!! Rooms are more then adequate, clean well kept, for the little time I spend in them. Easy access to great places to eat and a hugh mall just across the bridge. More

Close to all kinds of great restaurants and mall is just across the road. Service here is great they serve snacks Monday thru Thursday with beer on tap. I would not stay anywhere else but here when traveling to Charlotte. More

Stayed here on business for 5 days. Very comfortable, easy to find, clean, friendly and convenient.The staff was very friendly and accommodating. Breakfast was great every morning, work out room was clean and had all you would need. Beautiful pool. Evening snacks and hot cookies in the evening. Rooms are very large complete with fridge and microwave. I stayed in... More

I stayed at this hotel with my wife. The registration process was very quick and efficient. The room was ready and it was very clean and very well equipped. There are a number of restaurants of every type around the hotel and it was easy to locate a place for a good dinner. The beds were very comfortable which was... More

Check in was good, room wasn't ready yet though, but we were about 1 hour early. We got warm cookies at front desk and went on our way. Came back couple hours later and room was ready. Opened door and almost had to leave because of the very strong smell of cleaner that was used. Pretty clean room but some... More

Stayed 5 days and enjoyed our stay. Tonya at front desk was wonderful & Paula,guest services outstanding. More