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All 66 Durham hotels »

Sheraton Imperial Hotel and Convention Center

3.5 of 5
4700 Emperor Blvd, Durham, NC 27703
Hotel amenities
Sheraton Imperial Hotel and Convention Center
Ranked #31 of 66 hotels in Durham
3.5 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    15
    29
    11
    15
    3
Date Rating
North Carolina
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

I arrived at the hotel on Friday afternoon 4/7/12. No one greeted me outside nor inside. I was really surprised at this. I asked about my room availability and was told that the room was not ready. Lack of concern by the lady desk clerk was apparent. She did not offer any assistance and did not offer an attendent to... More

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Lexington, Kentucky
Top Contributor
50 reviews 50 reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 28 April 2012

This Sheraton is a delightfully-appointed hotel near the airport and convenient to Durham and Chapel Hill. The rooms are spacious and comfortable. The pool is very attractive and the staff is friendly and very helpful. A real highlight is the breakfast buffet. It is priced very reasonably and the food selection and quality is outstanding. The omelet/egg/pancake station produces exactly... More

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See 2 more reviews by littletm for Durham
Westchester, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 27 April 2012

We stayed at the Sheraton Imperial recently while visiting Duke University. We chose the hotel, which is close to the airport but not all that close to the side of town where Duke is located, because we would have access through the Starwood Preferred Guest Program to the club lounge - which provides regular drinks for the kids and continental... More

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See 2 more reviews by Ephtraveler for Durham

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Clinton, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 April 2012

Stayed at the hotel for four night to visit family and attend a wedding. I would definitely go back. Here's my take on the hotel: Room: The bed was pretty comfortable; the pillows were very comfortable. There was plenty of room for two people in the room with the sitting area, desk area and bed. The shower and bathroom area... More

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SSL619, Guest Relations Manager at Sheraton Imperial Hotel and Convention Center, responded to this review
19 April 2012

We are very pleased that your stay at the Sheraton Imperial met all your expectations for a relaxing and convenient stay. We're glad you had the opportunity to dine at Seasons restaurant and enjoy our changing seasonal menus and NC craft beers. It's the ideal place to unwind after a hectic day. By using the fitness center and the beautiful... More

Bowie, MD
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

Can you say, Awww? That is how my daughter and I felt once our heads hit the Heavenly Beds. It was so hard getting out of bed on the next day! The hotel staff was warm and friendly at 12:30a.m. My only complaint is that they charge $10.00 for a refrigerator. As a Gold Member, I think this should be... More

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COLUMBUS OHIO
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 28 March 2012

Staff here are a problem. They simply don't give a fig. 'Take their money and run' seems to be the standing instructions from owners/management. Hotel is badly designed, - getting to your room from parking areas is a jaunt - and heaven help you if you attempt to unload your bags at reception, where a police car is parked ALL... More

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Cape Town, Western Cape, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 March 2012
2
people found this review helpful

I found this Hotel very comfortable however my stay was adversely affected by staff who on two occasions when asked for something which I am used to in similar hotels was told "It is not our policy". On one occasion the staff member said I am sorry, I don't agree with it, but I can't do it. So, if you... More

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Simpsonville, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 March 2012

I very much enjoyed my stay at the Sheraton. Went there for the Twilight Convention this past weekend, so got a special room rate for that. The beds were extremely comfortable with feather pillows. I do have a few complaints though... My friends and I stayed for 2 nights and we had trouble with the bathroom on and off the... More

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See 2 more reviews by Sandy S for Durham
SSL619, Guest Relations Manager at Sheraton Imperial Hotel and Convention Center, responded to this review
14 March 2012

We're so glad you enjoyed your stay and the extremely comfortable beds. We encourage you to contact the hotel with any questions or concerns about your bill, and we will be happy to assist you. We're very sorry about the bathroom maintenance issues, and assure you that we do our best to immediately address and resolve any problems. You'll also... More

virginia
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 March 2012

The hotel had a remodel since the last time we stayed and it was needed. This is an old hotel that has been changed and added too. The beds still need alot of improvement, they were awful. We didn't use the restaurant except for breakfast and it was the standard fare. The free business center was a great help and... More

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SSL619, Guest Relations Manager at Sheraton Imperial Hotel and Convention Center, responded to this review
6 March 2012

Thank you so much for staying with us. You'll also be pleased to know that the guestroom bathrooms will be completely renovated in the next months. We hope you'll be back soon! More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 January 2012

I really only give 5's to the best hotels This one is clean, modern, large pretty room, very nice. 1 complaint- no dumb waiter in the room More

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Additional Information about Sheraton Imperial Hotel and Convention Center

  • Sheraton Imperial Hotel
  • Sheraton Durham
  • Durham Sheraton
Address: 4700 Emperor Blvd, Durham, NC 27703
Price range (per night):* RM355 - 836

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Sheraton Imperial Hotel and Convention Center
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