We stayed here without knowing anything about this place and were so happy that we found it. The people were incredible. Ginger was so nice and accommodating when we checked in and Natalie was wonderful when we were leaving. We are definitely planning to come back and stay for a few days. It's nice to find a family-owned place where... More

Spent one night for a wedding in Highlands. Unfortunately it rained and rained, but our hotel experience was very SUNNY! We were supposed to arrive at the wedding at 4:00, but the check-in time for the hotel is at 4:00, and we had to travel to get there. I was worried that we would not have enough time to get... More

Spent three pleasant days here recently. Had an upstairs room In the lodge, where all rooms in the two story structure appeared similar. The room was large, with rustic but tasteful post and rung furnishings. The bed was very comfortable, with lots of pillows, including a thin one as I prefer. There is a gas log fireplace (gas flow is... More

I booked based upon reviews and a phone call. They were extraordinarily helpful. We booked the cabin by the pond and loved it - two bedrooms and bathrooms, kitchen, dining room, living room and deck. The staff were amazing. It could not have been a better getaway for us after a busy week and preparing for two even more busy... More

I consider this business to engage in unethical business policy. I recently cancelled a room reservation months from now and was charged a $42.50 cancellation fee. I recommend NOT doing business with anyone that has a policy such as this.

We were so happy to find this little treat in Highlands. After being detoured from heading to Gatlinburg this was a welcome surprise! The awesome staff (Ginger, Natalie & Cindy) was so kind and thoughtful. They really made our stay so great and treated us like old friends. :) The place was perfect for our family of four. The cabins... More

We stayed in a double queen room in the newer section by the "creek". We found the room very comfortable and the decor was a nice rustic theme but fresh and updated. The fireplace in the room was nice but I wish we could keep it on for longer periods of time. The mini kitchen included a frig, micro and... More

My wife and I stayed in a room at the lodge for our anniversary. The rustic room was clean and well apportioned. The kitchen area was convenient, as eating out in Highlands can get expensive. The in-room fireplace was controlled by a knob on the wall (similar to knob on hotel hot tubs) and provided 10-15 minutes of use at... More

I'm glad we found this lodge. We stayed in the newer section (call to ask what rooms are the newer ones) room #22 and I thought the room was big. It is decorated nicely to make it feel like a log cabin. We did not have an issue with big speed bumps because we used the other entrance. This was... More