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Holiday Inn Express Jacksonville

2.5 of 5
2115 Hwy 17 North, Jacksonville, NC 28546
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Holiday Inn Express Jacksonville
Ranked #9 of 25 hotels in Jacksonville
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71 reviews from our community

    Trip type
Traveller rating
    24
    23
    14
    4
    6
Date Rating
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 7 May 2013

Staff was friendly. Hotel was clean. Bathroom was very clean. Dryer started sparking but was quickly replaced with a call down to the front desk. Breakfast was mediocre....just would rather have cooked food and not processed frozen food that you heat up in the microwave. They also has a limited fruit & cereal selection. Just a bit too basic for... More

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Cindy W, Manager at Holiday Inn Express Jacksonville, responded to this review
13 May 2013

Thank you for your comments on your recent stay with us at the Holiday Inn Express, we are glad you stayed with us. We understand you have a lot of choices here in town and we appreciate your choosing us. We apologize for the breakfast unfortunately we do not have the space or the ability to cook breakfast as we... More

Lancaster, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 April 2013

We booked this hotel in Jackonsville for 3 nights while visiting family before they deployed for Afganastan. Our stay was okay because of the price. The beds were small, the bathroom was small, and the breakfast was average. The AC did not work properly, and the tub could not be used for a bath because the plug did not work.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review
3 May 2013

Dear Christina B, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are sorry for letting you down on some aspects of your stay. We rely on you, our guest, to let... More

Waynesville
Top Contributor
79 reviews 79 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 8 April 2013

After driving 7+ hours from Western North Carolina we arrived early in the morning and walked in with no reservations with a clean room and helpful staff....unfortunately we slept in and did not take advantage of the breakfast!

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Cindy W, General Manager at Holiday Inn Express Jacksonville, responded to this review
10 April 2013

Thank you for staying with us while in Jacksonville. It is always a pleasure to make people feel welcome and at home. I am glad that you enjoyed your stay and do look forward to seeing you again the future. If there is anything I can do to assist you with your next stay, please do not hesitate to contact... More

tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 March 2013

The hotel was easy to find. The staff was very helpful. The breakfast was good and hot. We arrived late in the night and they gave us snack bags to get us through the night. The price was good and beds were good. This made sending our daughter out on deployment a little easier without having to worry about a... More

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Cindy W, General Manager at Holiday Inn Express Jacksonville, responded to this review
19 March 2013

Thank you for taking the time to share your stay experience with us. We are thrilled that you enjoyed your stay with us, we enjoyed having you be part of our family. We are glad you allowed us to make your sending your daughter off on deployment easier. We wish her a safe return, and thank both yourself and your... More

Toledo, OH
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 March 2013

This hotel is definitely showing its age, but was very clean and tidy. The staff was helpful, friendly and always asking if they could be of help. I hated giving three stars when the service was so wonderful, but this Holiday Inn really REALLY needs some new beds. Worst sleep I've ever had. Stayed 3 nights and it never got... More

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Cindy W, General Manager at Holiday Inn Express Jacksonville, responded to this review
19 March 2013

We want to take a moment to thank you for your comments about your recent stay, we strive to ensure that we meet and exceed customers expectations. We are so sorry your bed experience is not what you had hoped for, and we have discussed the bed situation and will be replacing and correcting them in the very near future.... More

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 6 March 2013

We stayed at the hotel this past week, and the hotel and the staff was excellent. The room was clean, bathrooms a bit small, but all in all the room was great, clean and comfortable The staff on the desk was great, we were personally greeted by the General Manager, who was in the lobby greeting guests checking in. The... More

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Cindy W, General Manager at Holiday Inn Express Jacksonville, responded to this review
19 March 2013

April, thank you so much for taking the time to let us know you were happy with your stay. It was a pleasure to meet you and talk with you and your husband Ryan at breakfast. My staff prides themselves in giving great customer service, and responding to everyones needs. We are glad that felt we did just that. I... More

New Castle, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 February 2013

Clean hotel and helpful staff. Very close to both Marine bases and places to eat. Bathroom was very small and there was not a place to hang towels.The free breakfast is a real bargin. Over all we were satisfied, but would have preferred queen sized beds.

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Cindy W, General Manager at Holiday Inn Express Jacksonville, responded to this review
27 February 2013

Thank you for visiting with us at the Holiday Inn Express. We are happy you stayed with us. We appreciate your feed back and value your opinion. We hope that you will come back and see us again the next time you visit Camp LeJeune. Please ask for me personally when you book or arrive, I would love to meet... More

Wilmington, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 13 December 2012

My husband and I recently stayed at this hotel for a holiday work party. It was very nice, clean and comfortable. The staff as also very nice and available whenever we needed them. An added bonus was waking up to a nice FREE breakfast (with the amazing cinnamon rolls that HI express is famous for!) If we ever need to... More

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Jacksonville, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 8 November 2012

I have done some traveling in my day and I can tell you, there is nothing like a good bed! I slept like a rock! They put water in my room compliments of the hotel! Saved me from having to dress to go to the vending area. The morning breakfasts are hot and yummy! Everything about the hotel was inviting.... More

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See 7 more reviews by milady_bentley for Jacksonville
New Jersey
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 November 2012

we were traveling to Jacksonvile for our son's Infantry school graduation at Camp Lejeune. The hotel was about six miles from the base, making it a great location for us. The lobby was inviting and front desk staff was lovely. The room had two double beds, a flat screen tv and a fridge.We are Holiday Inn Honors members so we... More

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Additional Information about Holiday Inn Express Jacksonville

Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Express Jacksonville Hotel
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Address: 2115 Hwy 17 North, Jacksonville, NC 28546
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 25 hotels in Jacksonville
Price range (per night): RM310 - 361
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Newly renovated and smoke-free! Welcome to the Holiday Inn Express in Jacksonville, N.C., the area's friendliest hotel. Whether you are coming to visit one of our many military bases, traveling for business or just on your way through, we are the right hotel for you. Our location is in the heart of Jacksonville. Camp Lejeune, Camp Geiger, Camp Johnson and the New River Air Station are all just minutes from our front door. At Camp Johnson you can visit the Beirut Memorial. The Jacksonville Mall is only five minutes away, and plenty of other shopping areas as well. Other available activities in the area include golf, saltwater fishing, scuba diving, kayaking, camping all within twenty minutes of the hotel. After a busy day, you want a comfortable, friendly place to stay. All of our rooms feature wireless Internet, voice mail, coffeemaker with coffee, microwave and refrigerator. Several restaurants are walking distance. You can stay in shape while you're on the road in our refreshing outdoor pool (closed summer 2009 for remodeling) or if a more vigorous workout is what you had in mind, stop by our desk for a complimentary pass to Court's Plus Fitness Center or Golds Gym. Our friendly staff looks forward to seeing you on your next visit to the area. If you have any special requests feel free to contact our hotel directly and we will do our best to accommodate you. See you soon! ... more   less 
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