Not sure where to start there are so many things wrong here. But here goes nothing. This place should be closed and should be a motel not a hotel unless they keep the hotel cause of all the hookers you will see while there. We had 5 rooms Theresa we had a crew there doing work in lumberton. My personal...
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Thank you for trying the Ramada Inn Lumberton and for taking the time to review the hotel. I will admit the hotel is run down as the past owner did not take very good care of the property and therefore it was foreclosed on. As the new manager I am cleaning it up to get it ready to be sold...
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My first mistake was not reading the reviews of this hotel--especially as one who does like to report on my trips. Somewhat tricky to get to, hotel appears nice from outside & lobby. Somehow we got a smoking room but that may have been my fault. The bathroom had rust in the tub, cracked tiles and the room furniture was...
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Thank you for taking the time to review the Ramada Inn Lumberton while I realize this hotel is in bad shape due to the old owner’s lack of concern. I try very hard to keep it clean and hospitable. I apologize for you finding the wine bottle I had just lost my inspector and obviously the housekeepers took that time...
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this motel is old and nasty it is infested with roaches and bedbugs, it also is moldy and smelly, poeple wandering up and dowm the halls drunk from the bar downstairs of adelios restaurant/club the door entrances are not secure anyone can go in and out any of the hotel entrances ,drunks are wandering the parking lot and prostitutes, the...
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Thank you for staying at the Ramada Inn I apologize that you had a bad experience with the guests of the bar and the restaurant / bar owner. As the manager of the hotel I try not to have the actions of the local guests of the bar affect the guests of the hotel. I do not tolerate disorderly /...
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The most unique thing about this motel is that each room has 2 doors, one to the outside which allows one to unload and load one's car easily, and one to an inside corridor so you can reach the desk and the restaurant without going outside. I've never seen this before. The room was a good moderate price room with...
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Thank you for choosing the Ramada Inn and thank you for your comments. I know about the double doors it is one of the things that I like about this hotel layout because of the reason you stated and also because with this build the rooms are larger than most. I am not sure when you checked in but we...
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My husband and I chose this hotel because we were unable to. Get a reservation at the Fairfield Marriott on our return trip from Florida
We should have refused to stay when got to our room and saw that the air conditioner cover was partially torn off outside our room. After entering we decided to stay because we were tired...
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Thank you for trying the Ramada Inn I apologize that all items in your room were in not in good working order. All linen meets the standards that are set by Ramada but I will bring it to my housekeeping staff attention that some of it may be getting worn out and need to be replaced. There are some windows...
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My husband just got home from an overnight trip to this motel (business) Monday March 12, 2012, Room 126. The next morning, he advised the motel that something had eaten him up and his room needed to be fumagated. Turns out he was bitten by bed bugs!!! Yep, BED BUGS. He has 100's of bites all over him and we...
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I cannot apologize enough for you experiencing bedbugs at the Ramada Lumberton. Thank you for bringing this to our attention. My staff is trained to inspect every room when they clean; looking of any evidence of activity and to bring such to management’s attention so we can treat the problem before a guest has to experience what you did. Unfortunately,...
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Dear General Manager Julie Ruud:
>
> I stopped over there traveling and wanted to take a few moments to let you
> know how wonderful your staff was. I needed help with directions and the
> young woman at the desk last Sunday night was patient and helpful. Then I
> got there checked in and need to eat...
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Thank you for choosing the Ramada Inn Lumberton. I am glad that your experience was so good. I work very hard to impress upon my staff how important great guest service is, that it can make or break a stay. We look forward to your return. Thank you again for your comments the whole staff was happy to hear them....
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I was traveling on Black Friday from MA to FL, and found this hotel, because I got a good rate. I don't usually make a reservation at hotels, but instead use the room saver books I can get at a rest area along the way. But, considering it was Thanksgiving weekend, I figured I better make a reservation. Upon driving...
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In this economy it saddens me to pile on to what is clearly a struggling business, but sometimes you need to fold - if only temporarily in order to renew. I've stayed in a number of Ramada Inns of varying quality but I was shocked to find a Ramada in this state. Doesn't Ramada corporate enforce a minimum standard? The...
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RE: Ramada, Lumberton, North Carolina
To Whom It May Concern:
On a recent stay at your RAMADA location in Lumberton, NC, I discovered an invitation in my room. This invitation from Debra Meszaros was to rate my stay at the facility. This letter is my rating, and I will itemize the issues:
1) Upon arrival I asked to change my...
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