Thank you for your review of our hotel through Tripadvisor. We know how challenging your days can be when you are working on the road. We really appreciate the kind comments and I will ensure that Nikki is recognized for her efforts. Know that you always have friends at the Hampton Inn Matthews who can't wait for your next visit! More

Thank you so much for your wonderful response through Tripadvisor! It really made us happy to hear that you choose to stay at the Hampton Inn Charlotte/Matthews on such a special occasion. I will make sure that Carly and Monique are recognized for their positive attitudes and friendly demeanor. Having satisfied customers is the best marketing a hotel can do... More

Thank you for taking the time to review the Hampton Inn Matthews on Tripadvisor. The staff was excited to hear you enjoyed your visit and that you found our location clean and convenient. Your recommendation and "thumbs up" approval will help us to secure more business opportunities in the future. Thank you from the entire team at the Hampton Inn... More

Thank you for your wonderful review through Tripadvisor! Your feedback helps our team to ensure that we are focusing on what is important to our valued guests. From the sound of your review it appears you were pleased the hotel's location, cleanliness and service. Hearing responses such as yours is what we strive for. Guest loyalty is important to the... More

Thank you for your review through Tripadvisor. Everyone at the hotel was excited to hear that you had a relaxing nights rest in our Cloud Nine bedding package. Feedback like yours really helps the staff to ensure we continue to take good care of our valued guests. The hotel has the selected breakfast items because the local health inspector will... More

Thank you for your review of the Hampton Inn Matthews through the Tripadvisor website. Your feedback is essential to ensuring that future guests have a clean and comfortable stay each visit to our hotel. We were happy to hear that you enjoyed the property and we will find out exactly whay was going on at check in. Thank you again... More

Thank you for your review through Tripadvisor! The housekeeping staff here at the Hampton Inn Charlotte/Matthews works hard to ensure each guest receives a sparkling guest room every stay. The hotel has guest room renovations planned for the end of 2013 to address any concerns with wall paper or decorations. It really means a lot to our staff to receive... More

We are excited that you enjoy staying at the Hampton Inn Charlotte/Matthews! We understand the demands that today's business travelers must endure when working on the road. I will make sure that both Heather and Nikki realize how much their personalities and efforts are appreciated. Happy employees lead to happy guests. I know Heather and Nikki will be excited to... More

Thank you for your kind review through the Tripadvisor website. The entrie staff is so excited that we were able to make your daughter's wedding a success. Your group was friendly and a pleasure to serve. I will ensure the staff is aware that that their efforts were appreiciated. If we could ever be of service to your family in... More