We reserved a room block for 20+ guests. The sales staff was very helpful in setting up the reservation and keeping us posted on reservations made under our group. The sales staff and the staff at the hotel made our business group feel welcome and were all very professional. Our group will stay at this hotel again for our next... More

My organization recently held an event at the DoubleTree by Hilton Brownstone. While the facility is a bit older, it has been renovated within the past few years. What stood out the most in helping make our event a success was the hard work and attention of the banquet/event staff. The entire team worked very hard to help execute our... More

We were absolutely impressed with our stay. It was the upbeat, friendly welcome (with a WARM cookie) that really set the tone for the rest of the stay. We were absolutely satisfied and plan to return for future visits. It was evident that the management was dedicated and proud of their establishment. I would comfortably recommend this specific hotel to... More

I hosted a birthday party in May. The entire staff at the Brownstone are very professional and provide exceptional service. The catering director and manager are wonderful and very accomodating to meet your needs to plan your event. The front desk staff are very friendly and helpful. The servers and bartender at the party were outstanding. I highly recommend the... More

I reserved a handicapped room for my 95 year old dad but there were no grip bars in the bathroom. When this concern was brought to the staff they immediately installed the necessary hand rails. Rooms were clean and all staff were professional and hospitable. When dad got to breakfast at closing time the staff welcomed him and still cooked... More

The hotel is actually now my favorite hotel that I've stayed at in downtown Raleigh area! And I would give it an excellent, but I'm going to have to bring my alarm clock with the rain sound on it for now on to block out the loudness of the halls! But I really loved everything else! The staff is AMAZING!!... More

I held an event at this hotel and I can honestly say that the work done was fantastic! The lead caterer did a fantastic job helping me (first time event planner and full time student) create a fantastic event. The day of went very smoothly everyone eventually received their meal. We had a little trouble with the tech but that... More

Poor drainage of water from bathtub was explained as "all rooms on this floor are like this due to design of bathrooms"! It's unacceptable to be standing in slow draining water in a normal shower. Maintenance guy just used draining fluid but it did not do any good. We called their front desk to report that we left a piece... More

Average hotel, very bad conf room at ground floor. No cell phone reception at all. Company had booked it for 3 week long users testing session so we were kind of stuck there for long time. Very depressing and smelly after a while. Would not recommend again to someone for more then few hours.