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Homewood Suites by Hilton Raleigh Crabtree Valley

3.0 of 5
5400 Homewood Banks Drive, Raleigh, NC 27612
Hotel amenities
Homewood Suites by Hilton Raleigh Crabtree Valley
Ranked #24 of 79 hotels in Raleigh
4.0 of 5 stars 92 Reviews
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92 reviews from our community

What travellers say about this hotel
  • Complimentary breakfast(4)
  • Very nice(4)
  • Flat screen TV(3)
  • Business center(3)
  • Bedroom suite(3)
  • Eggs sausage(3)
Traveller rating
    49
    24
    12
    5
    2
Only show reviews for Family (28) | Couples (21) | Business (25)
Date Rating
Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 April 2012

This hotel looks nice enough - we had to stay here as part of a wedding block. The first two rooms we were in smelled like smoke. The attendant at the desk came up and explained it was the carpet spray. The hallway didn't smell that way. They were very nice about switching us to a third room, which was... More

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Charlottesville, Virginia
Top Contributor
105 reviews 105 reviews
Reviews in 55 cities Reviews in 55 cities
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 6 February 2012

I'm going to be as frank as possible, this hotel altogether is fine: It's directly next to a Crabtree Tavern Walking Distance (2 minute walk) to Crabtree Valley Mall 5 Mins from I-440 10 Mins to RBC Center etc.. The Rooms are very nice, everything is set up in the form of a suite etc... Some of the Suites have... More

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See 3 more reviews by caneshockey31 for Raleigh
North Carolina
Top Contributor
129 reviews 129 reviews
Reviews in 73 cities Reviews in 73 cities
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 2 February 2012

I've tried the embassy near Crabtree - this Homewood Suites was better. I would book based on price. If this place is a bargain go for it. If not, don't pay extra to stay here. More

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See 2 more reviews by sbccc for Raleigh
Leland, North Carolina
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 January 2012

We stayed at this hotel because we wanted something convenient to the RBC Center, where we had tickets for a Syracuse vs NC State basketball game. It was extremely easy to get to the arena from the hotel while avoiding a crowded interstate highway. The hotel was also a short walk from a major shopping center, which was very nice... More

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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 November 2011

My family and I stayed here on our trip home from Atlanta to DC. It took six hours to get here from Atlanta. When we arrived we were granted an early check in, which was nice. HTe lobby smelled like frech baked cookies, but we couldn't find them (smile)! THen we noticed all the halls smelled sweet like that. I'm... More

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Union, New Jersey
1 review
4 of 5 stars Reviewed 28 November 2011

Hotel was clean, spacious and staff courteous. Just what we needed for a home away from home this past thanksgiving weekend. Location was excellent - quiet, with a walking trail across the street. Being next door to a good shopping mall was a great treat as well. More

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New Market, Maryland
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 22 November 2011

We have stayed at many different Homewood Suites and this is the fist one that we have been very disappointed with. We found the front desk staff pleasant and helpful over the telephone before arriving. However all of our experiences with the front desk during our stay were not what were what we call the Homewood Suites Standards. The staff... More

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Somers Point, New Jersey
1 review
5 of 5 stars Reviewed 12 November 2011

I stayed at the hotel a few weeks ago and enjoyed my stay very much. The room was very clean and check in was a breeze. More

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New Bern, NC
Top Contributor
62 reviews 62 reviews
Reviews in 29 cities Reviews in 29 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 31 October 2011

We travel to Raleigh at least once a year and always stay here because of its location. Our previous visit was not so great though I did not bother to review it on Tripadvisor. I was a little hesitant about staying again but am happy to report that this last visit was great. Check-in was quick, our room was comfortable,... More

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See 2 more reviews by nbchica for Raleigh
Hampstead, North Carolina
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 October 2011
1
person found this review helpful

We stayed at this hotel when we had to evacuate our home due to hurricane Irene. We were looking for a nice, clean, comfortable room for our family... we got the opposite. Our room was filthy, the air conditioner barely worked and there was mold everywhere! The mirror in the bedroom was broken and DUCK TAPED back together!! There was... More

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robert_ambersley, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review
25 October 2011

I sincerely apologize that we were not able to provide you a rewarding stay and appreciate your feedback. It is important to us that guests have an enjoyable experience. I will take the information you noted and get them fixed immediately. This is a matter we take seriously, as cleanliness and service are our primary areas of focus. Thank you... More

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Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

  • Homewood Suites Crabtree Valley
  • Homewood Suites Raleigh
  • Homewood Raleigh
  • Raleigh Homewood
  • Raleigh Homewood Suites
Address: 5400 Homewood Banks Drive, Raleigh, NC 27612
Price range (per night):* RM348 - 529

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Homewood Suites by Hilton Raleigh Crabtree Valley
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