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Holiday Inn Raleigh (Crabtree Valley Mall)

3.0 of 5
4100 Glenwood Ave., Raleigh, NC 27612
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Holiday Inn Raleigh (Crabtree Valley Mall)
Ranked #47 of 79 hotels in Raleigh
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    14
    14
    19
    12
    13
Date Rating
Chevy Chase, Maryland
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

This Holiday Inn has two things going for it. First, it has a great location directly across the street from Crabtree Valley Mall. So, there is an abundance of great shopping and restaurants literally within walking distance. The hotel is also very close to the excellent North Carolina Museum of Art. The airport and downtown Raleigh are only a short... More

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Boone, North Carolina
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 28 April 2012

Serviceable room in an ok motel. Nothing really wrong but nothing outstanding other than the great draft beer noted above. More

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Harpers Ferry, West Virginia
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Ok I would have given this hotel 4 stars if they could of fixed the orange bath water during my 6 day 5 night stay and if the manager had ever been decent. I considered giving 2 stars but that would not be fair to the staff that was decent and the room was clean altho it did have a... More

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Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
7 April 2012

I am glad you found our staff to be friendly and courteous. We will continue to monitor our water flow and tub drainage so that no future guests will experience any plumbing issues. We certainly hope you will give us another chance. Sincerely, Lisa Castagna, General Manager More

Hendersonville, North Carolina
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 March 2012

I enjoyed another stay at the holiday inn. I'll be back here again next month. I do wish there was a way to request the same room as the last time I stayed there because I like the bed and that room better because it had a mini fridge and that makes day multiple nights easier. The ice makers were... More

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See 6 more reviews by fishandwassabi for Raleigh
Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
7 April 2012

Thank you for staying with us. We are more than happy to meet requests for particular rooms; it is always our pleasure. When can even add room requests to our guests' profiles for future stays. We routinely clean and service our ice machines; all are operational. I am always glad to be of assistance. SIncerely, Lisa Castagna More

Winston Salem, North Carolina
Senior Contributor
38 reviews 38 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 15 March 2012

As a Priority Club member and business traveler, I have stayed at many Holiday Inns. This property ranks at the bottom of my preferred list. Upon arrival, I did not receive a welcome gift for being a Priority Club member, when I arrived at my room there was a dirty coffee mug sitting outside the door (it remained there all... More

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See 4 more reviews by BusyTrips for Raleigh
Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
7 April 2012

I am sorry to read of so many service related concerns during your stay. Our housekeeping team does share the "back" elevator of our hotel; this is used for the team to go from floor to floor with their carts. I am embarrassed to read that one of our valued team members was not courteous to you when you were... More

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San Francisco, California
2 reviews
5 of 5 stars Reviewed 15 March 2012

Stayed at the Holiday Inn Crabtree for a conference. First of all, after flying in from California on the red eye, I was a little tired. From the moment our shuttle driver picked us up at the airport, I knew we were in good hands. She loaded all of our bags into the van without breaking a single, perfectly manicured... More

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Lisa Castagna, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review
7 April 2012

We are delighted that you had a great weekend. Our team tries very hard to make all of our guests feel welcome; I am glad you were one of those guests. We hope you will consider the Holiday Inn Crabtree Valley during your next visit to Raleigh! Sincerely, Lisa Castagna, General Manager More

Cincinnati, Ohio, United States
Senior Contributor
32 reviews 32 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 12 March 2012

... look elsewhere! Upon my arrival the front desk people were very nice and welcoming, got me checked in like a Gold member should be. After getting to my room on the 7th floor, I walked in surprised at the room, though cheaper than most rooms in the area, not a great room. I will digress the windows were clean.... More

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Greenville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 February 2012

We booked our room at the Holiday Inn Crabtree through Priceline for a romantic post-Valentine's weekend. I called the hotel the day that we booked the room and requested a king room. The man that I spoke with sounded annoyed and said that we were already booked in a king room. When we checked in Friday afternoon, we were given... More

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greensboro, NC
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 17 February 2012

checked in, was given an adjoining room. didn't ask but manager seemed annoyed when i asked to be moved. was then given a room with hair in tub and on bathroom floor. carpet also was dirty, and needed to be vaccumed. asked for another room this one had stains on carpet and smelled like paint. was told it had just... More

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See 2 more reviews by beachbum045 for Raleigh
Mobile, Albama
1 review
5 of 5 stars Reviewed 13 February 2012

A great location with options to relax and shop. Nature trail less than fifty feet from the front door. I was able to to take long quiet walks and after spend time in the local mall across the street. Wow to get a chance to see a major upset in college football. NC state defeated Clemson for the homecoming game.... More

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Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

  • Crabtree Holiday Inn
  • Raleigh Holiday Inn
  • Holiday Inn Raleigh
Address: 4100 Glenwood Ave., Raleigh, NC 27612
Price range (per night):* RM279 - 421

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Holiday Inn Raleigh (Crabtree Valley Mall)
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