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All 8 Eden hotels

BEST WESTERN Coachman's Rest Motor Inn

3.5 of 5
81 Princes Highway, Eden, New South Wales 2551, Australia
Hotel amenities
BEST WESTERN Coachman's Rest Motor Inn
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Ranked #6 of 8 hotels in Eden
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23 reviews from our community

    Trip type
Traveller rating
    1
    5
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    4
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Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 10 June 2013

Hotel in excellent location for golfing - drive to town centre. Rooms clean, no sink in bathroom, only one small sink in main area. No pay TV or DVD player. Plenty of tea and coffee provided. Was disappointed not have our room "made up" with clean towels or bins emptied for the whole long weekend. Was told by another guest... More

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Lyon, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 March 2013

Stayed here for 1 night. Got in very late but the managers were very kind and assisted us with the bookings. The TV did not work but the manager got it working and this was at midnight. Had a great sleep on the King bed. The rooms are not big but clean with all the basic amenities, the shower/bathroom is... More

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Devonport, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 March 2013

Not what we were expecting.After staying at the Best Western in Lakes Entrance and being so impressed we decided to ring ahead and book in here.Just a cheap looking motel rather than an Inn.Bed was hard,nasty smell coming from drain in floor of kitchen.Originally quoted $120 which was fine if the standard was as good as the previous Best Western,but... More

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Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 10 January 2013 via mobile

The lady at reception who I assume is the manager seemed friendly. That is the only good thing I can say about this motel. We were shocked to find broken glass sitting in the tray that held the face wash cloths. In the middle of the night I accidentally knocked my glasses off the bedside table, and whilst searching for... More

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coachmansrest, Manager at BEST WESTERN Coachman's Rest Motor Inn, responded to this review
30 January 2013

We thank you for taking your time to review our motel. First of all we would like to apologise for the shortcomings you had to face when in the room. Please rest assured that the person responsible has been notified about the issues and appropriate action has been taken so that this sort of incident do not happen again. As... More

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1 review
2 of 5 stars Reviewed 31 December 2012

We stayed at the Motel for a night and were offered a "Spa Room" at AUD 195 (and were charged an additional AUD 21 for a very simple breakfast). We are quite frequent travellers and have never seen a place where we got so little value for money. Positives: Our room was clean (apart from a few dead insects near... More

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coachmansrest, Manager at BEST WESTERN Coachman's Rest Motor Inn, responded to this review
8 January 2013

I would like to thank you for submitting a review for our property as without these reviews, it makes it hard to understand what the guests want. Please accept our apologies for not meeting your expectations and also note that we are taking your feedback very seriously. The new owners have only taken over for a year and we are... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 December 2012

The rooms are small and made us feel cramped - it had an odd smell too. The room is very expensive for what you get. We stayed at much nicer motels and paid around the same. The bathroom sink is in the main room. The window frames were rotten and the room looks like it needs to be upgraded. The... More

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coachmansrest, Manager at BEST WESTERN Coachman's Rest Motor Inn, responded to this review
8 January 2013

Thank you for your recent review of our property. We are looking at fixing the property and giving it a more modern look in future. But as with anything, it takes time and money. The plans are in the pipeline to start the renovations work soon. While travelling during peak season, the rates are normally higher than usual. Most travellers... More

TO
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 December 2012 via mobile

The rooms are old and smelly and not cheap. The pool area is dirty and closed. The curtains do not work properly. The common areas are poorly furnished. The staff is friendly and the location is convenient but it does not look like a Best Western.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 September 2012

Nothing fancy, the place is in need for an upgrade. T.V screens were new and had reception. A bit far from the town, fine if your driving. Did not try the restaurant but would help if they placed a couple of plates and some cutlery in the rooms. Bed was comfortable sheets were clean. Overall fine for the price we... More

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coachmansrest, Manager at BEST WESTERN Coachman's Rest Motor Inn, responded to this review
30 January 2013

Thank you for taking the time to write a review, we appreciate you taking the time. We do agree that the place is in need of an upgrade and we would like to assure you that plans are underway to do that. More

Auckland Central, New Zealand
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 July 2012

This place was average, but adequate for a 1 night stay. The bed was huge, which was lovely. It was very cold, so we had to keep the heating on all night, which rattled a bit.

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1 review
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 30 June 2012 via mobile

Booked into here. The ad said on the shores on twofold bay. Forgot to mention the 2 k walk. Paid 150 which we assumed like other places on the coast would get us a good room. We were wrong. Spa turned out to be a large bathtub. Even better there was no hot water. We tried boiling jugs then far... More

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Management response:
4 July 2012

Thank you for taking time to write this review. We apologize for any inconvenience caused during your stay with us. We try to make our guests stay as memorable as possible. After reading your comments, there were two things I would like to point out. We do not advertise that our property is located “on the shores of Twofold Bay.”... More

 
 
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Additional Information about BEST WESTERN Coachman's Rest Motor Inn

Address: 81 Princes Highway, Eden, New South Wales 2551, Australia
Region: Australia > New South Wales > Eden
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Eden
Price range (per night): RM294 - 617
Hotel Class:3.5 star (3.5*)
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