Just spent 3 nights at this location,which wasn't our first choice,but couldn't have been happier. The Assistant Manager was so helpful when we checked in needing an extra room. (Graduation Weekend). The Cafe has a great breakfast and again the staff couldn't have been nicer. I loved the fact that they had complimentary hot coffee/tea 24hrs. Not available at full...
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This hotel is my second choice when staying in Winston-Salem because they charge 8.95 for the breakfast buffet. The Hotel is close to Hanes Mall. The beds were firm and I prefer the pillow top or memory cushion. I did get a feather pillow left in the room for me (my preference on Marriott Rewards was honored). The staff is...
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Dear Good Value Close to the Mall,
Thank you for your kind words about our hotel, yes we are about a block away from the Largest Mall between Miami and New York City, and if shopping brings you to the area check out our shoppers package! It offers a $50 gift card and Breakfast for two with your room rate!...
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This is one of the best Courtyard that I've been to, and I have been to many Marriott properties being a road warrior. One of the best things about this hotel is their staff. I was lucky enough to be checked in by Ms. SONYA, who got rave reviews from previous traveler. When I first checked in, the front desk...
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Dear Road Warrior from DC,
Thank you for your kind words about our great hotel and staff..Yes Ms Sonja is a gem and is loved by the guests. The restaurant is once again in the top 5 of 819 Courtyards nationwide!!Another testament to our great staff. We are also very excited about our upcoming renovation when we will get a...
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I stayed in this hotel for nearly 4 weeks on my business trip. It was a great experience, staff are so nice and helpful, my room was kept clean on daily basis and the breakfast was very good as well.
The location is perfect, close to all the shops and restaurants and only few miles away from charming places worth...
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Dear Agnieszka L,
Thank you for your kind words about our hotel and hotel staff. We look forward to your future stays, and cannot wait to start our renovation that will make this very good hotel a great hotel!!
Tom Ferrell
General Manager
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Comfortable beds, friendly staff, and I loved the morning cafe. The wifi was not very fast, though, which is a huge negative for any hotel.
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Dear Mik2tuf4u,
Thank you for your comments and review, and I agree with you that the internet WAS too slow. I am happy to say that has been corrected!!! When I arrived here in November I heard the comments and experienced it first-hand. Speed test showed less than 1 meg of speed and connectivity was spotty at best. That has...
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I have stayed at this hotel at least twice a week since November 2011. The fact that I keep going back speaks volumes as to the quality of this particular hotel.
I travel for business, so the things that are important to me are quiet rooms, high-speed internet, closeness to I-40, and an on-site exercise room. I can happily report...
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Dear Mr. Alan K of Ashville NC,
Thank you for your kind words about this great and hotel and staff. I especially appreciate your comments on how we can improve! Yes we will begin our Courtyard Refreshing Business Refresh in July which will expand the exercise room, add a Bistro that features Starbucks, redesign the lobby spaces to include a...
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GPS had me turning left after bending back under the highway (onto Westbrook Plaza). Off the highway, left & mall is on your left - then a right soon after & RIGHT, just after you pass under the highway!
Good location close to a lot if you are in the area for business or shopping. Clean (my #1 requirement) and...
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Thank you for your comments about our great hotel, yes it can be a challenge to find, that is part of the beauty of this hotel, is that it is close to everything Hanes Mall (largest mall between Miami and Washington DC), Restaurants, Downtown Winston Salem, Major Highways, and more. But it is nestled in a great quite residential setting....
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I stayed one night at this Courtyard on a business trip.
This Courtyard is older and has not gotten the new lobby that many Courtyards have now.
The property is in good shape and the staff was friendly. The room was nice, although the TV wobbled on its stand. Bed was comfortable.
Breakfast was the older buffet and the food...
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Dear BhamBuddy,
Thank you for your kind words about this great hotel and its staff. You are correct that it is older, but very well maintained. We are scheduled for a full remodel of the property to include the new lobby, bistro featuring Starbucks, Go Board, Media Pods, Home Theater, the whole shebang!! We are very excited!! The internet has...
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I am the manager of a U13 girls soccer team from Knightdale, NC. I have been involved as a team manager for the last 5 years with 2 different teams and I have dealt with and stayed in many hotels for weekend tournaments from Cleveland, Ohio all the way to Orlanda, Florida. The weekend of 1/28/2012 our team had the...
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Dear Debby F,
Thank you for your kind words about our property during your team stay recently. We are a great team hotel; in fact we currently are housing and feeding 5 college basketball teams for the MEAC Tournament. Talk about some hungry athletes! But all is going well…Our Sales staff is great about getting all the details right and...
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We arrive at the hotel around 9-10pm on 2/17/2012. we went for a weekend get away from home. I am pleased to say that we really enjoyed our stay:-)! The staff personel that I dealt with directly name was SONYA and she was the sweetiest funniest woman I know! She represented the hotel in such a professional way that I...
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Thank you for taking the time to post these kind words about our staff and property. We are truly blessed to have such a caring staff. This is a great hotel which is why it is ranked in the top 50 Courtyards worldwide, and will only be getting better. In July we will start remodeling to become a Refreshing Business...
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35 Reviews
