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Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel

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Traveller (30)
Room & Suite (30)
Dining (14)

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About

#17 of 40 hotels in Winston Salem
Location
Cleanliness
Service
Value
Enjoy comfort and convenience at our Holiday Inn Express in Winston Salem NC. Located within close proximity to Wake Forest Baptist Medical Center, our hotel offers more than just a home away from home for medical center patients, families and traveling employees. Business travelers will also be impressed by the comfort of our Winston-Salem hotel. Situated downtown near the Benton Convention Center and Innovation Quarter, we are convenient to large companies, including Inmar, Reynolds American, Wells Fargo, and Wake Forest Baptist Medical Center. While lodging here, guests enjoy a central location that is close to many shops and restaurants within walking distance. We enjoy serving our guests traveling to local colleges, such as Winston-Salem State University, Wake Forest School of Medicine and Salem College. Our hotel features an outdoor seasonal pool, and 24-hour fitness center for your enjoyment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish

Location

110 Miller Street SW, Winston Salem, NC 27103
Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
263Reviews1Q+A40Room tips
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Heather S wrote a review May 2023
Charlotte, North Carolina40 contributions127 helpful votes
Hotel's Favourite
We were at Baptist hospital for an emergency surgery for our mom and it was 1am and we hadn’t even thought of a place to stay when the surgeon recommended this hotel. I called and spoke with Zachary who was so incredibly helpful with booking us a room. He informed us of the discount for patients/families. Upon arrival, he greeted us with kindness and hospitality while we were stressed, worried and sleep deprived. Our family ended up staying 3 nights and we’re grateful for the proximity to the hospital (walking distance if desired) and for a clean, comfortable and affordable stay.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pat C wrote a review Feb 2023
Richmond, Virginia9 contributions1 helpful vote
The newly remodeled Holiday Inn Express on Miller Street had great service, clean rooms & a perfect location. Appreciated being across the street from Whole Foods, and Salem Kitchens, home of those great Moravian chicken pies. Also appreciated being near the interstate, and other major roads to get anywhere in Winston-Salem quickly. This made a great weekend in Winston even better.
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Date of stay: January 2023
Location
Service
Sleep Quality
Room Tip: Not sure there are any bad rooms, but perhaps when the swimming pool is open, it would be better...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pathfinder812756 wrote a review Feb 2023
Innisfil, Canada1 contribution
We traveled from Canada to visit with my brother who was in hospital in Winston-Salem, terminally ill. We picked this hotel because it was within 5 minutes walking distance to the hospital. Sadly my brother passed away. This was an extremely stressful time and when we left the hotel we forgot some of our clothing which was left in a drawer. The next day I returned to the hotel and the day after that one, asking about my clothing which consisted of 3 under wear, 3 bras, 4 pairs of socks and 3 tops. Each time the hotel manager informed me that housekeeping did not find my clothing. When I suggested that the housekeeper would have seen these items as soon as she opened the drawer when cleaning the room, the manager was quick to point out that since the clothing was not in lost and found, that it was my fault, not theirs. The attitude of the hotel manager was cold, disrespectful and she seemed disinterested in helping me to recover my clothing missing from their hotel. Given our experience, we would not recommend this hotel to anyone.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
Responded 23 Feb 2023
Hi Pathfinder812756, We appreciate you for choosing the Holiday Inn Express Winston-Salem Medical Ctr Area for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from occurring in the future. I have sent you a private message to discuss this further. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tvrtko1995 wrote a review Nov 2022
Atlanta2016 contributions91 helpful votes
Looks like newly renovated hotel with good service desk. The best part is location - many food options and nearby grocery store. Parking is good size, Smokers were treated well in this hotel with small separate garden behind the hotel. Almost 5 starts from me.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travel Engineer wrote a review Jun 2022
1 contribution
I had a situation with my equipment. They were not delivered to the hotel as they stated in the app. So Summer and the Manager helped me. Long story short they heard me and got into action, excellent!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Rooms on the 4th floor are good and quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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beulahrit wrote a review Oct 2021
DC area89 contributions31 helpful votes
We were in town for a consultation at the medical center. The hotel is conveniently located a block away from the medical center. There is also a strip mall next to the hotel with a Harris-Teeter and several restaurants, including a Panera and a pizza place. The hotel itself is dated and in a disarray — some portions renovated, some either not or in the process. There was a sign saying one elevator was out of service although the elevator was working. Options in the “store” in the lobby were limited to some chip type items and drinks in a fridge. Breakfast is relocated to a small conference with options on the skimpy side (pre-made omelets and sausage but no juice or fruit and white bread wrapped in plastic). The coffee had run out — asked person at front desk about it who referred us to person who was supposedly handling the breakfast who wasn’t around. The room was ok if a bit musty smelling. The room seemed to have been renovated and bed was comfortable. Overall, the place is ok if you need a place to spend the night but wouldn’t recommend it if you are looking looking for a pleasant atmosphere. We will need to return to the medical center next month but will opt for a different hotel in the area.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
Responded 7 Nov 2021
Hello beulahrit, Thank you for your stay and for taking the time to leave us feedback. We're determined to make all aspects of your stay pleasant, and I am sorry to learn about the lack of beverages during breakfast. Along with your observations about the in-room smell, I have alerted the hotel management regarding your comments. d I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SandraKHall wrote a review Aug 2021
18 contributions1 helpful vote
I will keep my review short and to the point. The room was pretty comfortable over all but there were some damaged items through out the room, and the bathroom door rubbed against the tile floor every time we would open or closed it making a loud noise, as well as the toilet seat which did the same thing. I rate the room at a 3 expecting more from this chain/brand. These types of establishments are considered hospitality in nature. If you do not have the ability to fulfill that you do not need to be working in this field. I give this hotel a 0 in hospitality and service.
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Date of stay: August 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tristen Hill, General Manager at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
Responded 14 Dec 2021
Sandra, We are so sorry to hear about your stay being unpleasant. We are currently undergoing some property improvements to address the issue with worn furniture and room items. We appreciate this feedback and will be sure to share with the entire team as we strive to do better for each guest experience. Hope we will have another chance to host you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike D wrote a review Jul 2021
New York City, New York87 contributions23 helpful votes
Just back from a few nights dealing with a parent in the hospital. All I can say is Location, Location, Location. Overnight manager Noah was a treat. Upbeat, helpful, and just uplifting after a hike back from Baptist Hospital. Night after night, unflaggingly friendly and kind. Breakfast was fine, and there are easy to walk options if you want a more involved meal. Coffee in lobby as well as pods in room. My room had a renovated bathroom, a good bedroom, and was super quiet considering every room was full. It’s a great value, and a great location if you find yourself needing to deal with Baptist Hospital
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: I was on the first floor and heard no walking above me. These are solid walls!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tristen Hill, General Manager at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
Responded 14 Dec 2021
Mike, Thanks so much for your kind words and ranking. We will be sure to share feedback with Noah and our entire team! Hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mfloyd57 wrote a review Jul 2021
2 contributions1 helpful vote
This is a shout-out to Randall for excellent service at the front desk this past May. Several people were trying to check in at once for our son’s wedding. Randall was patient, thorough, and kind even under pressure.
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Date of stay: May 2021
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tristen Hill, General Manager at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
Responded 14 Dec 2021
Floyd, We greatly appreciate this positive rating and feedback from you. Our staff loves when guests share info about their experiences at our property. We will be sure to let Randall know about your satisfaction!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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292niecyh wrote a review Jun 2021
Columbia, South Carolina5 contributions7 helpful votes
I was not pleased with the service. Arrived at the hotel and the internet was out. We were told that we couldn't check in. I would expect for a major hotel to have a contingency plan. 30 minutes later, finally able to check in, handed young man my ID and credit card and he throws it on the counter instead of handing it back to me, more than once. The beds were not comfortable. They were very squeaky.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 528 - RM 670 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express winston-salem downtown west hotel winston salem, holiday inn winston salem, winston salem holiday inn
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS WINSTON-SALEM MEDICAL CTR AREA, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 69 Photos (Winston Salem, NC) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Nearby attractions include Krispy Kreme Doughnuts (0.5 km), Miller Park (1.0 km), and McKay's Winston Salem (0.7 km).
What are some of the property amenities at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Conveniently located restaurants include Nawab Indian Cuisine, Cin Cin Burger Bar, and Carving Board.
Are there opportunities to exercise at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Winston-Salem Medical Ctr Area, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.