Just stayed there with my kids while looking at Wake Forest as potential college. The hotel itself is pretty basic, but our room was very clean. The front desk staff was very helpful and we had a nice, basic breakfast in their cafe which was very clean.
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Thank you so much for your response! I am delighted that you enjoyed your stay with us at the Courtyard. The entire staff appreciates great feedback from our guest, it helps us continue to provide excellent service. We look forward to your next visit with us!
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I have stayed at this hotel many times before in the past five years and think it has gone downhill. The corridors and my room had a very musty smell making my stay quite unpleasant. The location is great for visiting Wake Forest University, but from now on I'll be staying elsewhere. I also think it an unfortunate business choice...
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Thank you for posting your comment. On behalf of the management we apologize that your hotel stay did not meet your expectations. We value each and every one of our customers. Although our breakfast was never free, we do offer some rates that inlude breakfast. We strive to make each stay pleasant and enjoyable. In doing so, making us aware...
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Stayed there for Parent Weekend and Wake Forest. It was very convenient to WFU, was clean, had a decent breakfast area in the lobby, had computers in the lobby to print out boarding passes, and a small but decent work out facility. We had a room all the way at the end of the hall, so it was very quiet....
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The front desk and "cafe" staff were great, very accommodating and eager to please. Good selection on the food and wine menu for a small cafe. Lobby (and cafe) have been recently remodeled and are very nice. Rooms very clean, but feeling a little dated. Bathroom sink and cabinet low to ground, with minimal counter space. Air conditioning/heat unit was...
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Thank you so much for the wonderful review! I am so pleased that you enjoyed our updated lobby and Bistro. We hope you will visit our hotel again if you are in the Winston-Salem area!
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Just got back from WInston-Salem and Durham taking my high school daughter visiting several colleges in the area. We stayed at the COurtyard Marriott WInston-Salem on our first night while visiting Wake Forest University. This hotel was recommended by the Wake Forest Admissions staff for its close proximity to the school, and it was extremely close! Good choice. I had...
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Thank you so much for writing this wonderful post about our Courtyard! It is our sincere pleasure to accomodate you and your family while in WInston-Salem. Location is ideal when visiting colleges. We hope that you will stay with us again if you choose Wake Forest University. The staff at the Welcome Center are great, are we appreciate the referrals....
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This courtyard revamped its own breakfast buffet into a "bistro." The bistro is nice in the evening where you can get a beer and light food for dinner. This was never available before and is a very nice upgrade.
But they also removed the breakfast buffet and replaced it with the bistro. This has the effect of raising the price...
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Thank you for bringing this to our attention. The Bistro is a new addition to our hotel, and even though we strive to provide timely orders and good quality food, we fell a little below the mark. Please except my sincere apologies for your inconvenience, and if you are in Winston-Salem in the near future please allow us another opportunity...
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This was a business trip & I didn't pick the hotel, so after reading some of the past reviews I was thinking "oh great a stinky moldy hotel!" There was no smell. The room was clean & updated. Staff was friendly. Free wifi. Great stay!
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Thank you so much for the wonderful review! The entire staff strives everyday to exceed our customers expectations. We are so grateful for customers like you, and look forward to accomodating you in the future!
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WOW - what a great place to rest my head after a busy day of traveling and business meetings. Staff was super friendly, hotel was clean - trust me i look things over good. No dust behind any furniture! I am actually shocked at some of the other reviews because I had a fantastic experience here. Arrived at 8:00 pm...
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Thank you so much for this wonderful review. The entire staff appreciates you for taking time out of your day to let us know that you enjoyed your stay. We strive everyday to provide clean and comfortable accomodations. Customers like you measure our success and we thank-you! We look forward to seeing you on your next visit to Winston-Salem.
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Great hotel and friendly staff. We love the new bistro. Very close to BB&T field and the Wake Forest campus
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roaches. Though the location is great, and from the lobby it appeared to be a clean, trendy hotel, it was damp, musty, and we found roaches in our room. my family and I immediately checked out and faced a bit of resistance when attempting to get out well deserved refund!
not a good place to stay.
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Thank you for taking the time to post a review. I will share this with the entire staff so that we can correct this incident to ensure that it will not happen again. I apologize that your stay was not pleasent for you or your family. I hope that you will allow us another opportunity to accomodate you when you...
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