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All 26 Bismarck hotels

BEST WESTERN PLUS Ramkota Hotel

2.0 of 5
800 S. Third Street, Bismarck, ND 58504-5728 (Formerly Radisson Inn)
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Ranked #23 of 26 hotels in Bismarck
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172 reviews from our community

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Date Rating
MIDDLEFIELD
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 June 2013 NEW

This is a rather old hotel that appears to need a major overhaul. The hotel is dark the rooms are old and the staff are no ball of fire. I was there for a conference and it does have large conference space but again it is old and worn. The location is good, only a few miles from the airport.... More

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Valley City, North Dakota
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

As the Coordinator for an event that filled this hotel, I got to see a lot of what makes a hotel great. I stayed in an excellent room, experienced the labors of a hard-working maintenance staff, and had several excellent meals. A delicious HOT meal to 504 guests is no small feat. I highly recommend this hotel and its staff... More

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Nodak
1 review
3 of 5 stars Reviewed 12 June 2013

This was my first stay in this particular hotel. I usually would stay elsewhere in town, but this was where the conference was located, so it was easier. It was okay, except that the bathroom wasn't cleaned. The shampoo and conditioner bottles were still in the shower from the previous guest and the toilet wasn't cleaned. Also, the A/C thermostat... More

Review collected in partnership with Best Western

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Bismarck, North Dakota, Usa
1 review
5 of 5 stars Reviewed 5 June 2013

I really enjoyed my stay at this hotel. I loved the lounge with the blackjack. I also liked the pool area but not the exercise room it was very small. I liked the rooms a lot because of the space. Overall I loved the stay here.

Review collected in partnership with Best Western

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Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
10 June 2013

Thank you for your review of our hotel! We are so pleased that you enjoyed your stay with us. We hope to see you again soon! Thanks again, Samantha Ackerman, Operations Manager More

Osseo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

I have taken a bucket list trip on my motorcycle to my class reunion in Montana. I stayed here on my way to Montana and came to stay here on my way home. As I entered the lobby, I could not find my wallet. There were 4 people that were my guardian angels and got me a room. After sharing... More

Was this review helpful? Yes 1
Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
10 June 2013

Thank you for your kind words about our hotel staff and for choosing BEST WESTERN PLUS Ramkota Bismarck during your trip to Montana! I am very pleased to hear that many of our staff members were accommodating and helpful to you when you lost your wallet. I will share your comments with them and thank them for being excellent ambassadors... More

Regina, Canada
2 reviews
2 of 5 stars Reviewed 2 June 2013

So the overall feeling of this hotel is that it is consistently busy, between conferences and parents throwing water-slide parties this place will remain busy - but it feels neglected. Our room was ok other than the red sticky stains all over the carpet and the strange sticky material all over the room, the fact that we slept on a... More

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Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
10 June 2013

Thank you so much for telling us about your experience at our hotel. You are correct, we do stay busy at this location; but that is no excuse for a lack of service to our customers. It sounds like you stayed in one of our Courtyard Rooms. These rooms are very popular with customers who are here for a convention,... More

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2 of 5 stars Reviewed 1 June 2013

We checked in and as soon as we got in our room, we noticed garbage on the floor, potato chips by the bed and in the bathroom, dirty towels behind the door. I called the front desk and she assured me someone would come in and finish cleaning. We left and came back five hours later and nothing had been... More

Was this review helpful? Yes 2
Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
10 June 2013

Thank you for taking time to tell us about your experience. I apologize for the issues you experienced. There is no excuse for a dirty room. I will address your comments with our housekeeping department manager and our staff. I can assure you that hotel cleanliness is our top priority; this will improve. Thanks Again, Samantha Ackerman, Operations Manager More

Coeur d'Alene, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 May 2013

I booked our room about a month ago and called on the way to confirm check in time. Arrived at 3pm like we were told and our room wasn't ready! We were told to come back in an hour. Came back in an hour and the man at the counter was rude and told us our room still hasn't been... More

Was this review helpful? Yes 1
Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
26 May 2013

I apologize for this frustrating experience. We do our best to have rooms ready for our guests by 3pm, but it sounds like we did not deliver yesterday. I’m also sorry that we didn’t get a chance to talk while you were on property as I am confident we could have made this situation work better for you. Perhaps we... More

West Fargo, North Dakota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 21 May 2013

My room was not cleaned! I stayed at this hotel with several co-workers for a conference. We all had different rooms. My bathroom was not cleaned! I walked in and saw wristbands from the previous occupant's pool time, and later as I looked in the shower I discovered a hairy bar of soap! Totally disgusting! Other people had pop cans... More

Was this review helpful? Yes 3
Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
25 May 2013

Thank you for your comments regarding your recent stay. I sincerely apologize for the cleanliness issues you and your coworkers experienced. In recent months we have received multiple complaints regarding room cleanliness. As a result, we have begun a complete reorganization of our housekeeping department, which will include retraining staff and thorough room inspections. I want to assure you that... More

Plentywood, Montana
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 May 2013

This is the dirtiest room I have EVER stayed in. I felt guilty the entire trip because I was the one who choose the hotel. There was debris all over the floor (a huge problem because I have a 1 year old.) There was mold in the showers. Dust on everything and caked into the edges of the room. The... More

Was this review helpful? Yes 5
Ramkotagm, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review
25 May 2013

First and foremost, I want to apologize for this negative experience. This is not the reputation that we want for our hotel, and this is not the type of memory we want our guests to have after a stay with us. I promise you that improving our cleanliness is our #1 priority. We are constantly working to improve our guest... More

 
 
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Additional Information about BEST WESTERN PLUS Ramkota Hotel

Also Known As:
Best Western Bismarck
Bismarck Best Western
Best Western Hotel Bismarck
Address: 800 S. Third Street, Bismarck, ND 58504-5728 (Formerly Radisson Inn)
Phone Number:
Region: United States > North Dakota > Bismarck
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 26 hotels in Bismarck
Price range (per night): RM307 - 470
Hotel Class:2 star (2*)
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