We stayed here at the Victoria palace sept 2012. It was our first holiday abroad and my husband decided on Bulgaria for our honeymoon, so I chose hotel. Hotel is very grand looking although could do with renovations. Never used the pool as it was late sept. we stayed b&b although only ate once in hotel, cheap enough to eat... More

The brochure pictures look fantastic and overall our stay was ok. Stayed with two kids (single parent dad), food was average and hot water in the afternoon was a bit hit or miss depending on the time, as most people left the pool about 1600hrs for a siesta and get ready for the night. Rooms, bedding etc acceptable. This is... More

as others have already said the building looks grand and the location is superb right on the beach and central to everything in the area you could want.However the decor is tacky and done on the cheap though drinks at the hotel are expensive. Staff must be paid peanuts as it's true they are very miserable and some rude. Food... More

It does look lovely, but the hotel really isnt. Great location, but choose a different hotel. We read bad reviews before goin, wish i listened to them. me 21 and my partner 23 went all inclusive for 2 weeks, putting it simple... Staff -- Rudest people ive ever met in my life, cant beleave they are allowed to work with... More

Its a shame, a stunning hotel. right on the beach, looks beautiful from the outside. But the reality is the staff are extremely rude! Especially the bar men. The food was atrocious and inedible. We had to ask 6 times for the cleaners to bring more toilet roll to our rooms! I won't be in a rush to go back.

We stayed at the Victoria Palace in April last year and i wasnt dissappointed! Once we had booked I was dubious about what it would be like as i had read some bad reviews, but the hotel was fantastic. The hotel is sutuated slap bang on the promenade overlooking the sea, everything you need is in close proximity. The room... More

Beautiful looking hotel, excellent location right on the beach ... but that's where the good stuff ends; the food was atrocious (we were half board, not all inclusive) their cleaning regime was poor, with dirty table cloths & food remnants remaining under our table for the whole week, we never got into or around the pool, as guest from other... More

WELL idont know where to start the hotel is a total disapointment and not worth the money,bad service ,very rude staff (especially the cleaning ladies ).the food well i gues is ok but the same everyday ,i ate outside most of the time eventhough my package included all meals .Its close to the beach but so far from town center... More

The pool was awful and after the first day i did not dare enter it again, impossible to get a sunbed unless you are up at 4:30am. Food was ok, yet im sure it gave me food poisening as i spent the majority of my holiday hurled over the toilet. Rooms were spacious, the best part was the bathroom. However,... More